J-1 Spa Attendant Work & Travel

Kohler Hospitality; Kohler (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Kohler Co. is seeking a J-1 Spa Attendant at Kohler, WI for December through March, onsite. Join Forbes Five-Star spa team, provide guest service, maintain facilities, and support daily spa operations to ensure a memorable experience for guests.

Must be 16+, with prior customer service, strong communication, and the ability to work in a fast-paced hospitality environment. This seasonal role may include weekend shifts and lifting up to 50 pounds.

Qualifications

• Must be at least 16 years old.
• Previous customer service experience required.
• Prior computer experience is helpful.
• Strong communication and guest service skills.
• Ability to work in a fast-paced hospitality environment.
• Ability to maintain professionalism and Forbes Five-Star service standards.

Responsibilities

• Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures.
• Participate in daily huddles, team meetings, training, and cross-training opportunities.
• Develop proficiency in all Spa Attendant functions, including Back of House, Facility, Concierge, and Respite responsibilities.
• Maintain the cleanliness, organization, and presentation of guest and operational areas throughout the spa.
• Replenish amenities and supplies while supporting facility cleanliness and daily operations.
• Assist guests with lockers, robes, sandals, amenities, and general spa needs.
• Support spa technicians, Guest Services, and leadership teams to ensure seamless guest experiences.
• Complete assigned checklists, opening and closing duties, and operational tasks.
• Identify and report safety, maintenance, and facility concerns.
• Uphold guest privacy, relaxation standards, and spa policies.
• Perform physical duties including walking, standing, lifting, carrying, pushing, and pulling supplies and equipment up to 50 pounds.
• Maintain effective communication with team members and other resort departments to support daily operations.

Skills

Customer service

Communication

Guest services

Hospitality

Teamwork

Professionalism

Job description

Work Mode: Onsite

Location: Kohler, WI

This is a seasonal position from December through March, working weekdays and weekends. Shifts vary between 6:00 a.m. and 9:30 p.m.

Opportunity

Join our world-class team of spa professionals and help guests renew and recharge while experiencing Forbes Five-Star hospitality at its finest. As a J-1 Spa Attendant, you will help create a welcoming, clean, and relaxing environment for guests throughout their spa experience. You will provide exceptional guest service, maintain spa amenities and facilities, and support daily spa operations to ensure every guest enjoys a memorable experience.

J-1 Work & Travel Program – This program is designed for university students from other countries who are on academic break and looking for seasonal employment in the United States. The primary focus is cultural exchange, giving participants the opportunity to gain work experience while experiencing American culture.

Specific Responsibilities

• Adhere to Forbes Five-Star standards, Kohler Hospitality policies, departmental SOPs, and workplace procedures.


• Participate in daily huddles, team meetings, training, and cross-training opportunities.


• Develop proficiency in all Spa Attendant functions, including Back of House, Facility, Concierge, and Respite responsibilities.


• Maintain the cleanliness, organization, and presentation of guest and operational areas throughout the spa.


• Replenish amenities and supplies while supporting facility cleanliness and daily operations.


• Assist guests with lockers, robes, sandals, amenities, and general spa needs.


• Support spa technicians, Guest Services, and leadership teams to ensure seamless guest experiences.


• Complete assigned checklists, opening and closing duties, and operational tasks.


• Identify and report safety, maintenance, and facility concerns.


• Uphold guest privacy, relaxation standards, and spa policies.


• Perform physical duties including walking, standing, lifting, carrying, pushing, and pulling supplies and equipment up to 50 pounds.


• Maintain effective communication with team members and other resort departments to support daily operations.

Skills/Requirements

• Must be at least 16 years old


• Previous customer service experience required


• Prior computer experience is helpful


• Strong communication and guest service skills


• Ability to work in a fast-paced hospitality environment


• Ability to maintain professionalism and Forbes Five-Star service standards

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly rate for this position is $14.00 - $20.00 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail] . Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .