Spa Attendant - Sage Lodge

Columbia-Hospitality; Montana; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Eligibility of perks dependent on job 

Hourly pay range $20–$21 DOE

Tip/Tip Pooling Eligible

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability, 4

Job summary

Columbia Hospitality, Inc. is seeking a Spa Attendant to maintain a safe, clean spa environment and assist guests with professional service. You will stock supplies, manage inventory, and support all spa operations throughout your shift.

The role requires the ability to stand for long periods, lift up to 50 pounds, and provide excellent customer service in a fast-paced setting. Spa industry experience is preferred and a positive, courteous attitude is essential.

Qualifications

• Must have customer service experience.
• Ability to stand for long periods.
• Ability to lift 50 pounds repeatedly.
• Self-motivated with good time management.
• 1+ years’ experience within Spa Industry preferred.

Responsibilities

• Maintain a safe, clean and well-organized spa environment.
• Stock supplies and maintain inventory lists.
• Maintain the facility with cleaning and laundry during shift.
• Handle guest questions and concerns professionally.
• Attend trainings and staff meetings for the spa.
• Assist in all areas of spa operation as needed.
• Review guest appointments and provide orientation on spa amenities.

Skills

Customer service

Standing endurance

Lifting up to 50 lbs

Time management

Spa industry experience

Job description

Spa Attendant

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $20 to $21 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight‑ink, inclusive, values‑driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Maintain a safe, clean and well‑organized spa environment through consistent monitoring of entire facility.
• Stock supplies and amenities throughout entire facility and maintain accurate supply lists and inventory sheets.
• Maintain entire facility throughout shift, this includes but is not limited to general cleaning, monthly deep cleaning, trash maintenance, and laundry.
• Handle guests’ questions and concerns professionally and courteously.
• Maintain a positive attitude and contribute toward a values‑aligned work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.
• Review guest appointment/schedules as needed.
• Provide orientation tour, explaining spa amenities offered as needed.
• Maintain complete knowledge and comply with hotel and departmental policies.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Other duties that may be associated with Spa Attendant operations.

What You Bring

• Ability to be efficient and productive in a fast‑paced environment.
• Must be able to stand for long periods of time.
• Must be able to lift 50 pounds repeatedly throughout the workday.
• Excels with self motivated time management.
• Previous customer service experience required.
• 1+ years’ experience within Spa Industry preferred.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.