Spa Coordinator

Columbia Hospitality; Snoqualmie (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Hourly Pay $20.00

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability

401K

HSA/FSA Plans

Referral Bonus

Discounted Lodging, Dining, Spa

Employee Assistance Program

Volunteer Opportunities

Online Learning Platform

Job summary

Columbia Hospitality is seeking a Spa Coordinator for the Salish Lodge & Spa in Snoqualmie, WA. The role focuses on delivering exceptional guest service, coordinating appointments, and maintaining smooth spa operations throughout shifts.

Candidates should have prior customer service experience and strong computer, communication, and telephone skills. This on-site position offers benefits and a dynamic, values-driven work culture.

Qualifications

• Previous customer service experience.
• Strong computer, communication and telephone skills.

Responsibilities

• Schedule and coordinate all spa appointments.
• Maintain knowledge of spa services and products.
• Maintain spa facility throughout shift.
• Escort guests to treatments.
• Cashiering for services and retail.
• Answer all incoming calls.
• Other duties as assigned.

Skills

Customer service

Tools

Computer skills

Telephone skills

Job description

Spa Coordinator |Salish Lodge & Spa

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Pay $20.00
• Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Schedule and coordinate all appointments within the spa
• Maintain complete knowledge of all Spa Services and products
• Maintain the Spa facility throughout shift
• Escort guests to and from treatments
• Cashiering duties for services and retail
• Answer all incoming calls
• Other duties as assigned

The Nitty Gritty

• Previous customer service experience
• Strong computer, communication and telephone skills

Native American/Alaskan native preference applies under applicable TERO requirements

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:

Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is located 30 minutes east of downtown Seattle and within 40 minutes from Seattle-Tacoma International Airport.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.