Spa Attendant - Idlewild Spa

PERG online; Eagan, Northern (MN, KY); Hybrid; USD 18,000 - 25,000; Part time

Benefits offered by this job

Dental benefits

Discounts at spa and restaurants

Continued education opportunities

Job summary

Omni Viking Lakes Hotel is seeking a Spa Attendant, responsible for maintaining spa cleanliness and delivering superior guest service in a relaxing environment. The role includes greeting guests, restocking, and supporting safety protocols to ensure a smooth operation.

You will participate in ongoing training and uphold confidentiality while assisting guests with changing for treatments. The position is part-time with benefits such as dental and vision coverage, plus discounts at the spa,

Qualifications

• Excellent guest service and guest experience focus.
• Team player with reliable dependability.
• Ability to fulfill on-call scheduling needs.
• Strong attention to detail in a spa environment.
• Flexible schedule including weekends/holidays is required.
• Good communication with guests and colleagues.

Responsibilities

• Prepares public spaces for guest arrival, including cleaning, stocking/restocking supplies, and replacing linen.
• Supports new Omni Safe and Clean protocols throughout the spa to support sanitation requirements.
• Greets guests & members, providing information and directions as necessary.
• Maintain a positive attitude and contribute toward a quality work environment.
• Attend and participate in training and staff meetings.
• Handle maintenance reporting and ensure confidentiality/privacy at all times.
• Communicate with management about incidents requiring attention.
• Assist guests with changing and dressing for spa treatments.

Skills

Excellent guest service

Team player

On-call scheduling

Attention to detail

Flexible schedule

Effective communication

Job description

Omni Viking Lakes Hotel is seeking a Spa Attendant. This team member is responsible for maintaining cleanliness throughout the Spa while providing superior guest service in an environment of relaxation and comfort.

Omni Hotels has been named one of the \"Best-Led Companies of 2024\" by Glassdoor

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Salary for this position starts at: $15.50/hour. Omni Viking Lakes Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Part Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Dental, Vision and other healthcare benefits.

Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Essential Job Functions:

• Prepares public spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
• Supports new Omni Safe and Clean protocols throughout the spa to support Omni's related sanitation protocols.
• Greets guests & members, providing information and directions as necessary.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings.
• Report any maintenance problems throughout the spa to the proper authority.
• Must maintain client and spa business confidentiality/privacy at all times.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Instructs guests where they may change and/or dress for Spa treatments and experiences.
• Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
• Maintain all guest lounge and deck areas in neat and sanitary condition.
• Maintain Spa Garden spaces in a fashion that ensures neat, safe, and sanitary conditions.
• Ensure that guests are properly checked in and out of lockers as necessary.
• Participates in periodic product inventory as directed.
• Conducts tours of the spa and related facilities.
• Complete other duties as assigned by management.

Qualifications:

• Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
• Team player
• Responsible and dependable with ability to fulfill on-call scheduling needs, according to the demands of the business.
• Excellent guest service and attention to detail.
• Flexible schedule including weekends and holidays is required.
• Must be flexible and cooperative.
• Must be able to communicate effectively.

Physical Requirements:

• Must be able to stand and walk for extended periods of time.
• Must be able to bend, reach and lift to 50 lbs. and push up to 75 lbs.
• Frequent lifting

Working Environment:

• Interior and exterior of Spa.
• Occasional exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

Tools & Equipment:

• Telephone, copying machine, computer, and printer.
• File cabinet/folders
• Lift jack dolly, hand truck, camera, first aid equipment
• Hand and power tools