Spa Attendant: Elevate Guest Experience & Spa Ops

OneSpaWorld LLC; Northern (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Mandara Spa at Harrah's Cherokee Casino Resort is seeking a Spa Attendant to deliver exceptional guest service and maintain a serene spa environment. You will check guests in, orient them, and ensure linen towels and beverages are well stocked.

Responsibilities include stocking, cleaning, and reporting inventory shortages, conducting spa walkthroughs, and assisting with minor maintenance to keep the facility pristine for all guests.

Qualifications

• Exemplary client care, guest service and attention to detail.
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Responsibilities

• Maintain a clean, sterilized spa environment.
• Manage stockroom and back-of-house areas.
• Launder towels and linens to keep inventory stocked.
• Conduct spa walkthroughs of common areas, locker rooms and treatment rooms to ensure cleanliness.
• Report inventory shortages to avoid service interruptions.
• Replenish robes, sandals, towels and product dispensers in the lounge.
• Check-in spa deliveries and verify against packing slips.
• Communicate effectively with guests and service providers.
• Proactively solve problems while guests are in the spa.

Skills

Client care

Guest service

Empathy

Sales oriented

Communication

Organization

Teamwork

Multitasking

Training

Flexibility

Job description

Mandara Spa at Harrah's Cherokee Casino Resort is seeking a Spa Attendant to deliver exceptional guest service and maintain a serene spa environment. You will check guests in, orient them, and ensure linen towels and beverages are well stocked.

Responsibilities include stocking, cleaning, and reporting inventory shortages, conducting spa walkthroughs, and assisting with minor maintenance to keep the facility pristine for all guests.