Spa Attendant

Inns of Aurora; Town of Aurora (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

401K program

Employee discount across lodging and &

Job summary

Inns of Aurora is seeking a spa attendant to support the guest services team by cleaning, folding, replenishing, stocking, and organizing the spa space. This role also assists with treatment setup and attends to client needs to maintain a high-quality guest experience.

The position offers both full-time and part-time opportunities in a 15,000 square-foot spa facility that opened in 2021, featuring luxury amenities and a focus on holistic wellness in a natural setting.

Qualifications

• Must maintain a professional appearance.
• Self-motivated with strong organizational skills.
• Timely and organized work approach is essential.
• Strong attention to detail in a fast-paced spa environment.
• Flexibility to work evenings, weekends, and holidays.
• Ability to interact politely and courteously with guests.
• Previous customer service experience is a plus.

Responsibilities

• Assist with cleaning, folding, replenishing, stocking, and organizing the spa space.
• Support service providers with treatment setup and prep.
• Attend to guest needs as they arise and ensure a high-quality guest experience.

Skills

Professional appearance

Self-motivated

Timely & organized

Attention to detail

Flexible schedule

Guest interaction

Customer service experience

Job description

$16.00-$18.00 depending on experience The essence of the role of spa attendants is to assist the management and guest services team in cleaning, folding, replenishing, stocking, and organizing the entire spa space; support the service provider team with treatment set up and attend to client needs as they arise. This role is an intricate part of the high quality guest experience we offer and we value this position greatly. The Spa at the Inns of Aurora continues to hire full and part-time employees to work at its new 15,000 square-foot building that opened in 2021. The Spa offers a holistic approach to wellness for the body and mind that promotes deep healing and harmony within a luxury setting surrounded by nature. In addition to the salon, the building houses 10 treatment rooms, indoor and outdoor hydrotherapy options, and a large outdoor co-ed sauna, The Spa at the Inns of Aurora is truly a destination for both guests and employees.

Requirements

• Ability to maintain a professional appearance
• Self-motivated
• Timely and organized
• Eye for detail
• Flexibility with work schedule, including evenings, weekends, and holidays
• Ability to interface with the guests politely and courteously
• Experience in customer service considered an asset

Preferences

• Experience working in the spa industry
• Cleaning knowledge
• Interested in growing in the spa industry

Special Requirements

• Ability to lift 25 pounds and push laundry cart that may be heavy
• Ability to move quickly through 15,000 square-foot space, including up and downstairs

Benefits

We are proud to offer outstanding benefits to all of our employees.

• Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
• Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
• We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.