Spa Attendant

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 18,468 - 26,303; Full time

Benefits offered by this job

Medical, dental, and life insurance

401(k) retirement plan

Paid time off

Tuition reimbursement

Childcare discounts

Job summary

Mystic Lake Casino Hotel is seeking a Spa Attendant to enhance guest experiences with high-quality service. Responsibilities include processing spa sales, assisting guests, and maintaining cleanliness in spa areas.

Successful candidates will have a background in hospitality, strong communication skills, and a proficiency in computer programs. Benefits include competitive weekly pay, comprehensive medical insurance, wellness programs, and various discounts.

Qualifications

• Any combination of education and/or experience in hospitality, resort, spa or closely related field to equal one year.
• Ability to pass basic math test.
• Working knowledge of point of sale operations.
• The ability to communicate basic information and ideas clearly and fluently in English.
• Demonstrated proficiency in computer programs.
• Must be 18 years of age or older.

Responsibilities

• Provide personal attention to guests and communicate information regarding spa and pool services.
• Maintain upkeep and cleanliness of spa, pool area, and exercise room.
• Schedule massage appointments and manage guest forms.
• Process sales transactions via POS and prepare reports.

Skills

Communication skills

Guest service standards

Point of sale operations

Basic math skills

Education

Education in hospitality or related field

Tools

Computer programs

Job description

Mystic Lake Casino
Prior Lake, MN 55372, USA

Ready to step into your next dream job? Come join our Hotel Operations Team! We are looking for a Spa Attendant who wants to make our guest experience relaxing and as zen as possible. If communication skills and guest experience are your top skills, we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Starting pay up to $16.25 based on experience. Based on shift.

Job Overview

Responsible for the processing of spa and retail sales transactions, and reconciling shift paperwork. Assist guests in the spa and pool area while applying high guest service standards. Maintains upkeep and cleanliness of spa, pool area, and exercise room.

What You'll Do

• Serves as single point of contact, providing guests with personal attention, communicating information regarding spa and pool services. Greet guests; provides towels, robes, refreshments and introduces guests to Spa facility and locker rooms.
• Maintains upkeep and cleanliness of spa, pool area, and exercise room. Responsible for stocking inventory and supplies in the Spa and Pool area.
• Schedules massage appointments and keeps appointments on schedule. Responsible for issuing confidential medical questionnaire to spa patrons prior to appointment and shares form with massage therapist in a timely manner. Notifies massage therapist of guest arrival.
• Process sales transactions via POS, settles payment via cash, credit card, comps and/or coupons; uses automated and manual systems. Prepares POS shift reports, reconciliations, and cash counts at the end of shift. Uses multiple computer systems to complete spa guest transaction.

Job Requirements

• Any combination of education and/or experience in hospitality, resort, spa or closely related field to equal one year.
• Ability to pass basic math test.
• Working knowledge of point of sale operations.
• The ability to communicate basic information and ideas clearly and fluently in English so others will understand.
• Demonstrated proficiency in computer programs.
• Must be 18 years of age or older.

Outstanding Benefits & Awesome Perks

Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package including medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.