Retail Supervisor

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Onsite clinics

Health benefits

401(k)

Paid time off

Tuition reimbursement

Free uniforms

Free uniform cleaning

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking a Retail Supervisor for our Hotel Retail Shop. You will provide work direction on daily store operations, ensuring guest service excellence and robust sales while safeguarding company assets.

Responsibilities include maintaining a clean, safe, and organized retail area, supervising staff, and adapting to flexible shifts. We offer weekly pay, comprehensive benefits, onsite clinics, 401(k), and opportunities for career advancement.

Qualifications

• Two years of leadership/experience in hospitality or guest service.
• Strong verbal and written communication with guests and team members.
• Flexibility to work evenings, weekends, and holidays.
• Proficient with word processing, spreadsheets, databases and basic software.
• Ability to type 35 words per minute.

Responsibilities

• Oversee daily store operations and supervise staff on the retail shop floor.
• Ensure guest service standards and contribute to sales targets.
• Protect company assets and maintain safe, clean retail areas.
• Coordinate with team and adapt to changing schedules.

Skills

Leadership experience

Guest service

Communication skills

Typing 35 wpm

Tools

MS Word

Spreadsheets

Database software

Presentation software

Job description

Mystic Lake Casino
Prior Lake, MN 55372, USA

Description

Come be a Retail Supervisor at our Hotel Retail Shop! In this role you will provide work direction on the day-to-day operations of the retail store. Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino help get you there!

Job Overview: Ensures high standards of guest service and successful sales generation, while protecting company assets. Helps to maintain and enhance a safe, secure, and comfortable environment for guests and team members. Ensures cleanliness, organization and safe conditions of retail areas

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small.At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

ReflectsMINIMUMEDUCATION, TRAINING, CERTIFICATIONandEXPERIENCErequired in orderto meetthe expectations of this job:

• Any combination of education and/or leadership/training experience in hospitality or guest service environment to equal two years.
• Must be able to effectively communicate both verbally and in writing, with all levels of team members and guests in an attentive, friendly, courteous and service-oriented manner.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficient in word-processing, spreadsheets, presentation, database and electronic software.
• Ability to type 35 words per minute

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.