Spa Attendant

Highgate Hotels, LP; Dallas (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Highgate Hotels, LP is seeking a Spa Attendant at The Joule in Dallas, TX. Responsibilities include maintaining cleanliness in the spa and fitness areas, greeting guests, and providing customer service. The ideal candidate should have a high school diploma and previous customer service experience. The position requires working various shifts, including weekends and holidays. Attention to detail, good communication skills, and adherence to safety standards are essential for ensuring a pleasant experience for guests.

Qualifications

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Greet guests and assist with their needs.
• Maintain cleanliness of spa and fitness areas.
• Restock linens in locker rooms and guest areas.
• Escort guests to changing areas and provide orientations.
• Conduct monthly inventory of supplies.
• Communicate facility details to members and guests.
• Report any issues to management.
• Follow sustainability guidelines and safety standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested.

Skills

Customer service experience

Ability to maintain cleanliness

Communication skills

Education

High school diploma or equivalent

Job description

Spa Attendant

Requisition ID: 2026-73610 | Category: Spa | Property: The Joule | Location: Dallas, TX

Employer: Highgate Hotels

Compensation Type: Hourly

Overview

Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.

Responsibilities

• Immediately greet guest and offer to assist with their needs.
• Maintain the cleanliness and order of the facility to include sweeping, mopping, vacuuming, and removing waste.
• Restock all linens in locker rooms and appropriate guest areas.
• Escort members/guests to changing areas in a courteous and timely manner and provide guests with an orientation to the facility.
• Assist in conducting monthly inventory of spa operating and guest supplies as requested.
• Effectively communicate details regarding the facility and its amenities to members and guests.
• Communicate with management of any member, guest, or facility issues.
• Follow sustainability guidelines and practices related to HHM's Earth View program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by leadership.

Qualifications

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.
• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.