Spa Attendant

KW PROPERTY MANAGEMENT AND CONSULTING; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

KW PROPERTY MANAGEMENT AND CONSULTING is seeking a Spa Attendant to uphold a safe and clean aquatic area for residents and guests at a luxury property.

You will greet residents, answer phones, manage towels and spa supplies, and ensure jacuzzi areas and massage rooms are kept in optimal condition. The role also covers organizing pool chairs and assisting with events and amenities.

Qualifications

• Prior experience in a related position.
• Experience at a luxury property, club or hotel preferred.
• Ability to work in a busy, luxury, fast-paced environment.
• Positive can-do attitude, including during high-stress situations.
• Ability to communicate effectively with other staff.
• Must work well with others as the role requires cooperation.
• High School Diploma or Equivalent.

Responsibilities

• Welcome and greet residents.
• Answer phones and schedule services for residents.
• Maintain towels and spa supplies, report when additional supplies are needed.
• Ensure jacuzzi areas are clean and properly maintained.
• Ensure massage rooms are clean and prepared before and after usage.
• Wash, dry, fold, and prepare towels for use and manage display.
• Prepare fruit water and ensure supplies are replenished.
• Maintain gym areas organized and assist with equipment care.
• Report damages and assist in scheduling repairs.
• Assist in organizing pool chairs and amenities for guests.

Skills

Related experience

Luxury property exp

Communication

Teamwork

Following instructions

Education

High School Diploma or Equivalent

Job description

The Spa Attendant is a hospitality position responsible for maintaining a safe and clean aquatic recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties And Essential Functions

• Welcome and Greet residents.
• Answer phones and schedule services for residents.
• Maintain inventory of spa supplies, organize and report when additional supplies are needed.
• Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
• Ensure that massage rooms are clean and prepared before and after usage.
• Determine improvements to spa areas and share suggestions with management.
• Wash, dry, fold, and prepare towels for use. Make sure towels are set out timely and picked up regularly so that there are no messes left in the spa or pool areas.
• Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed.
• Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash.
• Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly.
• Ensure all gym mirrors are clean at all times.
• Report any damages to equipment to the gym equipment company and schedule their repairs immediately.
• Assist in efforts to improve the services at the amenities level, special events and special projects.
• Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit.
• Assist in organizing the pool chairs as needed.
• Ensuring residents are complying with Association Rules and Regulations;
• Report any malfunction immediately to Supervisor;
• Remove trash from garbage bins in bathrooms and pool deck as needed;
• Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
• Assist other departments as time allows on projects and duties as assigned.

Work Environment

The position will be indoors and outdoors. Moderate noise level.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Ability to follow oral and written instructions.

Position Type/Expected Hours of Work

This is a non-exempt (hourly) position. Days and hours will be determined by the property manager or department supervisor. The schedule may change to accommodate the business needs of the property.

English Speaking Required

Required Education and Experience

• Prior experience in a related position.
• Experience at a luxury property, club or hotel is strongly preferred;
• The ability to work in a busy, luxury, and fast-paced environment;
• The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations;
• Ability to communicate effectively with other staff;
• Must be able to work well with others as the role will require cooperation from other team members;
• High School Diploma or Equivalent;
• Ability to organize and prioritize;

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.