Room Attendant

Highgate Hotels, LP; Dallas (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading hotel group in Dallas is seeking a Room Attendant to ensure a clean and welcoming environment for guests. Responsibilities include thorough cleaning of rooms, maintaining housekeeping supplies, and ensuring guest satisfaction. The ideal candidate has a high school diploma and must be capable of performing physical tasks throughout the shift. Join a dedicated team to enhance the guest experience in a vibrant hotel setting.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Ability to stand during entire shift.
• Must be able to exert significant physical effort.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day's use.
• Ensure overall guest satisfaction.

Skills

Effective communication

Customer service orientation

Education

High School diploma or equivalent

Job description

Room Attendant

Job Location: Dallas, TX

Property: The Joule

Category: Housekeeping

Compensation Type: Hourly

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons, boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.