Spa Associate FullPart Time

Hand & Stone - 2816 Marketplace Dr - Waco, TX; Waco (TX); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Paid time off

Health coverage (Medical/Dental/Vision

401k plans with matching

Employee discounts

Growth opportunities

Free monthly service program

Job summary

Hand and Stone in Waco, TX is seeking an enthusiastic spa associate to join our team at the new Central Texas Marketplace location. You will be a key link in ensuring our guests have an outstanding spa experience.

Responsibilities include greeting guests, answering phones, booking appointments, selling memberships and upgrades, and promoting wellness benefits while maintaining a pristine, professional environment. Evening shifts available and growth opportunities offered.

Qualifications

• Be service oriented and enjoy working with different types of clientele.
• Be outgoing, friendly, and energetic; thrive in a sales-based environment.
• Be able to multi-task and prioritize during times of high stress.
• Be a quick learner and enjoy educating clients and sharing knowledge.

Responsibilities

• Deliver excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment and appearance.
• Ensure the spa is organized and clean.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Multi-tasking

Team player

Professional appearance

Education

High School Diploma or equivalent

Tools

Spa Software

Job description

Are you looking for a dynamic work environment where you can help enhance the health and wellness of others? A place where you can work collaboratively with other dedicated professionals? A place with a fun, positive, and supportive culture? Well then, look no further because Hand and Stone wants to talk to you!

With a new location in Central Texas Marketplace in Waco, TX we are seeking an enthusiastic and dedicated spa associate to join our team. You are a critical link in ensuring our customers' experience in our spa is nothing less than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to:

• Deliver excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Ensure the spa is organized and clean
• Maintain a positive, energetic attitude
• Perform various other duties as assigned

Successful Candidates Will:

• Be service oriented and enjoy working with different types of clientele
• Be outgoing, friendly, and energetic
• Thrive in a sales based environment
• Be able to multi-task and prioritize during times of high stress
• Be a quick learner
• Enjoy educating and sharing knowledge with clients
• Be a team player; be willing to help and assist other team members when needed
• Enjoy keeping the environment pristine, clean, and organized
• Be punctual and dependable

What’s in it for you?

• Starting hourly wage of $15 plus commissions with monthly performance based advances to a potential of an hourly wage of $15.50, $16.00, and $17.00.
• Opportunity to pick-up additional hours
• Paid time-off
• Medical, Dental, and Vision coverage for Full-Time employees
• 401k plans available with matching
• Professional and safe work environment
• Employee discounts and free service program
• Growth opportunities
• Ability to earn free monthly massage or facial
• Supportive and caring environment; positive culture

Job Requirements:

• At least a High School Education or equivalent
• Available to work during the summer months.
• Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• Outgoing, positive personality that loves interacting with clients and guests
• Must observe the front desk operations prior to interview

Shifts Available:

• Sunday 1:30-8:30pm
• Monday 2:30-9:30pm
• Tuesday 2:30-9:30pm
• Thursday 2:30-9:30pm
• Friday 2:30-9:30pm
• Saturday 1:30-8:30pm
• Willing to pick-up shifts for others who request off.
• Opportunity for additional hours/ days if requested
• Will need to work with other Spa Associates to cover time off requests and any team members missing work for other reasons.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.