Spa Associate

Hand & Stone Franchise Corp; Tustin (CA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Childcare Discounts

Bonus based on performance

Flexible schedule

Employee discounts

Free uniforms

Opportunity for advancement

Ongoing Training

Job summary

Hand & Stone Franchise Corp, located in Tustin, CA, is seeking a Spa Associate specializing in front desk sales. The role involves meeting membership sales goals, providing excellent customer service, and maintaining spa cleanliness.

You will have opportunities for career growth, flexible hours, and ongoing training. The ideal candidate should be passionate about customer service, motivated by success, and a team player ready to contribute to a positive work environment.

Qualifications

• Must be 18 years old or older.
• Strong organization and attention to detail required.
• Ability to work with minimal supervision.

Responsibilities

• Meet membership sales goals and build client relationships.
• Provide excellent customer service to members and guests.
• Answer phones and schedule appointments.

Skills

Customer service

Sales

Organization

Teamwork

Education

High School Diploma or Equivalent

Job description

Benefits

• Childcare Discounts
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone Massage and Facial Spa, located in Tustin, CA, is currently interviewing for a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership based spa services industry.

Who We're Looking For

• Passionate about customer service
• Motivated by success.
• Interested in Beauty, Health, and Wellness

What We Offer

• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance .
• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours- Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success

• Meet membership sales goals – commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services –don’t worry, we’ll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.