Spa Sales Associate

City of Palm Coast; Palm Coast (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation with commissions

Employee discounts on services

Ongoing training

Flexible hours

Professional environment

Employee discounts

Job summary

A leading spa franchise in Palm Coast, FL, is seeking a Spa Associate. This role involves front desk sales, excellent customer service, and building client relationships. Ideal candidates have strong organizational skills, a high school diploma, and a positive attitude. Flexible hours are available for both part-time and full-time roles, with opportunities for growth and training.

Qualifications

• Must be at least 18 years old.
• Attention to detail and strong organizational skills.
• Know the menu of services and training will be provided.
• Provide excellent customer service to members and guests.
• Flexible shifts; open 7 days a week and variety of hours.
• Answer phones, schedule appointments, and file documents.

Responsibilities

• Meet membership sales goals.
• Build client relationships tailored to their needs.
• Answer phones and schedule appointments.
• Excellent customer service to members and guests.
• Open 7 days a week with flexible shifts; maintain spa cleanliness.
• Effectively communicate sales, promotions, and service options with clients.
• Be the first impression of the spa at the front desk; assist with tasks as assigned.

Skills

Customer service skills

Sales skills

Organization

Team player

Education

High School Diploma or Equivalent

Job description

Overview

Hand and Stone Massage and Facial Spa, located in Palm Coast, FL is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

What We Offer

Competitive Compensation - hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!

• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth - You have the potential for rapid promotions, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Part Time and Full Time shifts available!
• Positive and Professional Work Environment - There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success

• Meet membership sales goals – commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 18 years old or older please
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision