Spa Associate

Hand & Stone Franchise Corp; Bala Cynwyd (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the spa services sector is on the lookout for a Spa Associate. This role is perfect for someone who thrives in a dynamic environment and possesses excellent customer service skills. You will be integral in ensuring clients have an outstanding experience, from meeting sales goals to maintaining a clean and welcoming atmosphere. With a focus on career advancement and ongoing training, this position offers flexibility to accommodate your lifestyle. If you're passionate about providing exceptional service and eager to learn, this opportunity is tailored for you.

Benefits

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Employee Discounts

Qualifications

• Must be organized and detail-oriented.
• Strong team player with the ability to work independently.

Responsibilities

• Meet membership sales goals and communicate service options.
• Uphold cleanliness standards and maintain a positive attitude.
• Schedule appointments and perform various duties as assigned.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Attention to Detail

Teamwork

Education

High School Diploma or Equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Bala Cynwyd, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision