Spa Associate

Hand & Stone - Bala Cynwyd; Bala Cynwyd (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Spa Associate to enhance customer experiences in a vibrant spa environment. This role is perfect for energetic individuals who thrive on interaction and have a passion for providing outstanding service. With flexible working hours and competitive compensation, you will have the opportunity to grow within the company while enjoying the perks of employee discounts and ongoing training. Join a team that values positivity and professionalism, where your contributions will be recognized and rewarded. If you are ready to embark on a fulfilling career in the spa industry, this is the chance you've been waiting for!

Benefits

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Positive Work Environment

Employee Discounts

Qualifications

• Must be 18 years or older and have a high school diploma.
• Exceptional organization and attention to detail are essential.

Responsibilities

• Meet membership sales goals and provide excellent customer service.
• Maintain spa cleanliness and answer phones to schedule appointments.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Teamwork

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Bala Cynwyd, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

1. Meet membership sales goals
2. Detailed knowledge of the menu of services – don’t worry, we’ll train you!
3. Provide excellent customer service to members and guests, while building lasting relationships
4. Capable of working flexible hours
5. Effectively communicate sales, promotions, and service options with clients
6. Uphold spa cleanliness standards
7. Bring a positive and energetic attitude
8. Answer phones, schedule appointments, and file documents
9. Perform various other duties as assigned

What’s in it for you?

1. Competitive Compensation - hourly wage PLUS commissions.
2. Contests - do you want to put your sales skills to the test? See what we have in store!
3. Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
4. Ongoing Training - We are ALWAYS learning and improving.
5. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
6. Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
7. Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

1. Having a high school diploma or equivalent is required
2. Must be 18 years old or older
3. Must be exceptionally organized and have great attention to detail
4. Must be a strong team player with the ability to work independently with minimal supervision