SP - Residential Coordinator

Spanish Peaks Mountain Club; Big Sky (MT); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

SkyLine passes

Shuttle service

Wellness bonus

Shift meals

401k match

Housing discount

LifeMart discounts

Employee events

Descripción de la vacante

Spanish Peaks Mountain Club is seeking a Residential Coordinator to deliver luxury service to owners, manage projects, and coordinate with vendors in a fast-paced mountain resort. You will prepare residences, support maintenance plans, and ensure outstanding guest experiences while adapting to owner preferences and seasonal demands.

The role requires strong organization, high-quality customer service, and the ability to work weekends, nights, and holidays as needed in a private community setting

Formación

• College Degree preferred.
• Minimum of two years’ experience in luxury club or hotel.
• Minimum of two years’ experience in customer service.
• Exceptional guest recovery skills.
• Must have a valid U.S. Driver's License and pass an MVR.
• Ability to interact with people in a fast-paced environment.
• Excellent organizational and time management skills.
• Must adapt quickly to new software and systems.

Responsabilidades

• Coordinate services for owners including maintenance, labor, snow removal and other tasks.
• Assist with pre-arrival or in-house requests and prepare residences for owner arrival.
• Assist with executing preventative maintenance plans.
• Prepare residences for inspections and closings and identify defects.
• Facilitate contractor and vendor access and support weekly inspections.

Conocimientos

Customer service

Guest relations

Time management

Communication

Adaptability

Educación

College degree

Bachelor’s preferred

Herramientas

Microsoft Office

Smartsheet

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SP - RESIDENTIAL RENTALS Seasonal Full Time Professional Spanish Peaks, Big Sky, MT, US

2 days ago Requisition ID: 3460

Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility and respect. Managed by Montage International, Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 40 miles away from Bozeman, Belgrade, and West Yellowstone, MT.

SUMMARY

The Residential Coordinator should possess strong project management skills, ability to multitask, and work independently. This person will also work very closely with outside vendors and contractors and should have the ability to develop strong relationships and influence others. Providing Compass Clubs luxury service to owners and attention to detail is crucial in succeeding in this role.

ESSENTIAL FUNCTIONS

• Coordinate services for owners including preventative maintenance, general labor, snow removal and other tasks as needed
• Assists with pre-arrival or in-house requests
• Prepare residences for owner arrival on property according to owner preferences and requests
• Assist with executing preventative maintenance plan.
• Assist with preparing residences for inspections and closings (walk through and identify defects)
• Have a basic understanding of housekeeping and engineering department operations
• Facilitates contractor and vendor access
• Assist Property Management team with weekly inspections.
• The Residential Coordinatoris responsible for ensuring a wonderful owner experience while providing excellent customer service.

QUALIFICATIONS

• College Degree preferred
• Minimum of two years’ experience in luxury club or hotel preferred.
• Minimum of two years’ experience in customer service.
• Exceptional guest recovery skills.
• Must have a valid U.S. Driver's License and be able to pass an MVR
• Enjoy interacting with people in a fast paced environment.
• Excellent organizational and time management skills.
• Strong knowledge of Microsoft Office.
• Familiarity with Smartsheet.
• Must possess a positive attitude.
• Must be willing to participate in a learning environment.Must integrate company values throughout all interactions.
• Must be able to quickly adapt to effectively using new software products.
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

PHYSICAL REQUIREMENTS

Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Spanish Peaks Mountain Club offers great benefits including:

• 2 SkyLine Punch Passes per month
• Free Associate Shuttle from Big Sky to Spanish Peaks
• Ski Pass or Wellness Bonus (Full-time associates only)
• Complimentary shift meals
• 401k eligibility and bi-weekly match
• Discounted Employee Housing in Big Sky or Gallatin Gateway
• Discounts to over 1000 retailers through ADP LifeMart
• End of season Employee Appreciation Day and retail sale