Housekeeping Supervisor

Spanish Peaks Mountain Club; Big Sky (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Health, Dental, Vision

401k eligibility and bi-weekly match

Discounted Employee Housing

Paid Time Off

Disability insurance

ADP LifeMart retailer discounts

Free transportation to club

Job summary

Spanish Peaks Mountain Club in Big Sky, Montana, seeks a Residential Housekeeping Supervisor to oversee the daily operations of the housekeeping team serving Residential Homes. You will supervise Room Attendants, ensure cleaning standards, and deliver exceptional service to residents and guests.

The role emphasizes teamwork, service excellence, and operational efficiency, with duties including staff training, inspections, and coordinating with the Housekeeping Director in their absence.

Qualifications

• Minimum 2 years in hotel or residential housekeeping operations.
• Must read, write and understand English.
• Solid knowledge of housekeeping processes and service standards.
• Familiarity with labor management and productivity cost control.
• Intermediate Microsoft Office skills.
• Valid U.S. driver's license and ability to pass a background check.

Responsibilities

• Supervise cleaning of Residential Homes and support team.
• Monitor associate behavior and performance; provide coaching.
• Train Room Attendants on cleaning procedures and quality expectations.
• Conduct inspections and make corrections as needed.
• Serve as point of contact in absence of Housekeeping Director.
• Handle light administrative duties (emails, requests, reports).

Skills

Team supervision

English proficiency

Cost control

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Housekeeping Supervisor

Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility, and respect. Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 50 miles away from Bozeman, Belgrade, and West Yellowstone, MT.

Summary

The Residential Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team assigned to the Residential Homes. This includes supervising Room Attendants, ensuring cleaning standards are consistently met, and delivering exceptional service to residents and guests. The role requires proactive support of company goals, with a strong emphasis on teamwork, service excellence, and operational efficiency.

Essential Functions

Key responsibilities include, but are not limited to:

• Supervise, support, and participate in the cleaning of Residential Homes.
• Monitor and correct associate behavior and performance as needed.
• Train Room Attendants on Spanish Peaks cleaning procedures and quality expectations.
• Conduct thorough inspections of cleaned residences, making corrections and offering coaching where necessary.
• Act as the point of contact for Residential Housekeeping in the absence of the Housekeeping Director, in coordination with the Clubhouse Supervisor.
• Handle light administrative duties, including responding to emails, tracking requests, and completing reports.

Qualifications

Required

• Minimum of 2 years’ experience in hotel or residential housekeeping operations
• Ability to speak, read, write, and understand English
• Solid knowledge of housekeeping processes and service standards
• Familiarity with cost control techniques such as labor management and productivity
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Valid U.S. driver’s license and ability to pass an MVR background check

Preferred

• Previous experience in a luxury hospitality environment
• Bilingual in Spanish and English
• High school diploma or equivalent

Physical Requirements

• Ability to stand and walk for up to 6 hours at a time
• Must be able to lift 15–40 lbs regularly
• Must be able to bend, stoop, squat, stretch, and perform repetitive tasks as required
• Capable of performing duties across multiple work areas simultaneously
• Must have manual dexterity to operate cleaning tools and office equipment

Benefits

• Competitive Health, Dental, Vision Insurance Options
• 401k eligibility and bi-weekly match
• Discounted Employee Housing
• Paid Time Off
• Other voluntary insurance benefits available
• Company paid employee life insurance, short term disability, and long term disability
• Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
• Free transportation to and from the Club