Souvenir Operations Leader — Guest Experience, PTO & 401k

Cherry Hill Programs, Inc; Florida; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

401K matching

Free photos for friends and family

Job summary

Cherry Hill Programs, Inc. is seeking an Operations Manager to oversee daily photo operations at the Florida Aquarium and drive profitability and efficiency across the venue.

You will lead and motivate the local team, manage staffing, and uphold high standards of guest service while aligning with company goals. The role requires hands-on leadership in a on-site, fast-paced environment with focus on safety, cash handling, and peak-hour performance.

Qualifications

• Experience managing daily operations in visitor services or retail environments.
• Strong interpersonal and communication skills.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Oversee daily operations for photo operations at Florida Aquarium.
• Lead and develop local team, drive profitability and efficiency.
• Manage schedules, labor optimization, and staffing needs.
• Ensure guest service excellence and adherence to safety standards.
• Collaborate with district/regional leadership to align strategy.

Skills

People management

Leadership

Operations planning

Cash handling

Job description

Cherry Hill Programs, Inc. is seeking an Operations Manager to oversee daily photo operations at the Florida Aquarium and drive profitability and efficiency across the venue.

You will lead and motivate the local team, manage staffing, and uphold high standards of guest service while aligning with company goals. The role requires hands-on leadership in a on-site, fast-paced environment with focus on safety, cash handling, and peak-hour performance.