Souvenir Ops Manager - Tampa Photo Experience

Photogenic Inc.; Tampa (FL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

PTO

401K matching

Free photos for friends and family

Zusammenfassung

Cherry Hill Programs is seeking an Operations Manager to oversee daily photo operations at the Florida Aquarium in Tampa, ensuring profitability and efficiency across venues. The role leads the local team, drives sales, and manages staffing, training, and vendor relations to deliver exceptional guest experiences.

Ideal candidates will bring strong leadership, staffing, scheduling, and cash-handling skills, with a focus on peak retail periods.

Qualifikationen

• Direct industry experience highly desired.
• Excellent interpersonal and communication skills.
• Strong people management skills and a passion for developing talent.
• Positive attitude and strong work ethic.
• Team player with leadership ability.
• Excellent time management and problem-solving skills.
• Cash handling and sales transaction experience.
• Willing to work peak retail hours.
• Comfortable outdoors in varied weather.

Aufgaben

• Promote a positive, collaborative environment and uphold core values.
• Manage schedules, assign duties, and optimize labor to staff locations.
• Determine staffing requirements and assist with hiring, onboarding, and training.
• Ensure daily operations are maintained as scheduled.
• Create and reinforce a sales culture to maximize daily and monthly targets.
• Coordinate field personnel, equipment, and manage inventory of supplies.
• Coach and develop team members to drive revenue and guest service.
• Analyze sales activity to identify trends and plan improvements.
• Communicate and partner with district/regional management to align strategy.
• Establish positive vendor relations across locations.
• Partner with host venues to ensure seamless, profitable operations.
• Address and resolve customer concerns to ensure optimal guest experiences.

Jobbeschreibung

Cherry Hill Programs is seeking an Operations Manager to oversee daily photo operations at the Florida Aquarium in Tampa, ensuring profitability and efficiency across venues. The role leads the local team, drives sales, and manages staffing, training, and vendor relations to deliver exceptional guest experiences.

Ideal candidates will bring strong leadership, staffing, scheduling, and cash-handling skills, with a focus on peak retail periods.