Souvenir Experience Supervisor | Lead Team & Guest Magic

Cherry Hill Programs, Inc; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Referral program

Free photos for friends and family

Job summary

Cherry Hill Programs, the Photogenic division, seeks a Supervisor to manage daily venue operations and support a team of associates. You will ensure smooth photo operations, assist guests, and uphold company policies while maintaining a friendly, safe environment.

The role involves operating the POS system and photography equipment, delivering memorable guest experiences, and contributing to performance goals across shifts including evenings and weekends.

Qualifications

• Previous retail, service industry, or cashier experience preferred but not required.
• Ability to lift and stand for prolonged periods may be required.
• Flexible to work during peak retail hours, evenings, weekends, and holidays.

Responsibilities

• Oversee daily activities of venue staff and assign tasks.
• Ensure operations run as scheduled and maintain safety standards.
• Operate POS system and photography equipment; assist guests with purchases.
• Provide excellent guest service and engage with customers and team.
• Support inventory, training, and recruiting as needed.
• Troubleshoot basic issues and escalate to management when necessary.

Skills

Team player

Interpersonal skills

Communication skills

Cash handling

Guest service

Job description

Cherry Hill Programs, the Photogenic division, seeks a Supervisor to manage daily venue operations and support a team of associates. You will ensure smooth photo operations, assist guests, and uphold company policies while maintaining a friendly, safe environment.

The role involves operating the POS system and photography equipment, delivering memorable guest experiences, and contributing to performance goals across shifts including evenings and weekends.