Southwest Regional Customer Care Specialist

Land O'Lakes, Inc.; Arden Hills (MN); On-site; USD 28,000 - 33,000; Full time

Job summary

Land O'Lakes, Inc. is seeking a customer-focused professional to support orders and inquiries for the Southwest Region. You will handle phone and email communications, collaborate with cross-functional teams, and drive timely order fulfillment.

A strong service mindset and proficiency with Microsoft Office are essential. The role emphasizes problem-solving, relationship management, and accurate data entry within multiple systems, including Salesforce, JDE E1, and SAP.

Qualifications

• High School Diploma or GED.

Responsibilities

• Order Management: manage customers from order entry to invoicing.
• Problem solving, decision making, and driving issue resolution.
• Build and maintain customer relationships to ensure service levels.

Education

High School Diploma/GED

4-year degree in Business, Communications, Ag

Tools

Salesforce

JDE E1

SAP

Job description

Land O'Lakes, Inc. is seeking a customer-focused professional to support orders and inquiries for the Southwest Region. You will handle phone and email communications, collaborate with cross-functional teams, and drive timely order fulfillment.

A strong service mindset and proficiency with Microsoft Office are essential. The role emphasizes problem-solving, relationship management, and accurate data entry within multiple systems, including Salesforce, JDE E1, and SAP.