Midwest Customer Ops Specialist (7a-4:30p CST)

Land O'Lakes, Inc.; Arden Hills (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Life & disability insurance

Education assistance

401k

Well-being resources

Job summary

Land O'Lakes, Inc. in Minnesota seeks a full-time customer service specialist to handle orders, inquiries, and requests via phone, email, and fax. The role emphasizes empathy, professionalism, and a service-minded mindset, with interactions across internal teams and external customers.

The ideal candidate will have 2–4 years of CSR experience, proficiency in Microsoft Office, and familiarity with Salesforce, JDE E1, and SAP. The position requires working 7:00am–4:30pm CST in the Midwest region.

Qualifications

• High School Diploma or GED required.
• 2–4 years of comparable customer service experience.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Able to work 7:00am–4:30pm CST.

Responsibilities

• Handle orders, inquiries, concerns via phone, email, and fax.
• Manage customer relationships and drive service quality.
• Coordinate with cross-functional teams to fulfill orders.

Skills

Customer service

Empathy

Communication

Problem solving

Salesforce

JDE E1

SAP

Microsoft Office

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Salesforce

JDE E1

SAP

Microsoft Office

Job description

Land O'Lakes, Inc. in Minnesota seeks a full-time customer service specialist to handle orders, inquiries, and requests via phone, email, and fax. The role emphasizes empathy, professionalism, and a service-minded mindset, with interactions across internal teams and external customers.

The ideal candidate will have 2–4 years of CSR experience, proficiency in Microsoft Office, and familiarity with Salesforce, JDE E1, and SAP. The position requires working 7:00am–4:30pm CST in the Midwest region.