Southwest Apartment Maintenance Technician

Coughlin Property Management; Colorado Springs (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Southwest is seeking an Apartment Maintenance Technician to join our team in Colorado Springs. The role focuses on diagnosing and repairing building systems, providing excellent customer service, and maintaining a safe, clean community for residents. On-call rotation for emergencies is required.

The ideal candidate will have experience with building maintenance systems, work independently, and participate in on-going company training and standards.

Qualifications

• Experience maintaining building systems and equipment.
• Strong troubleshooting and problem-solving skills.
• Reliable transportation and valid driver’s license.

Responsibilities

• Diagnose issues and implement cost-effective, long-term solutions.
• Perform maintenance and repairs on electrical, HVAC, plumbing, boilers, and mechanical systems.
• Coordinate with contractors and vendors as needed.
• Respond to on-call emergencies and complete service requests promptly.
• Inspect and maintain common areas, grounds, and vacant units as required.

Skills

HVAC systems

Electrical systems

Plumbing systems

Boilers

Mechanical equipment

Job description

Position Summary

Southwest is seeking a skilled and dependable Apartment Maintenance Technician to join our team. The ideal candidate will possess strong troubleshooting abilities, provide excellent customer service, and take pride in maintaining a safe, clean, and comfortable community for our residents. This position requires experience in building maintenance systems, the ability to work independently, and participation in an on-call rotation for emergency maintenance needs.

Key Responsibilities

• Accurately diagnose maintenance issues and implement cost-effective, long-term solutions.
• Perform maintenance and repairs on property systems, including electrical, HVAC, boilers, plumbing, mechanical equipment, and other related building components.
• Assist with grounds maintenance and community upkeep as needed.
• Coordinate and monitor the quality of work performed by outside contractors and vendors.
• Participate in the required on-call rotation and respond promptly to emergency maintenance situations.
• Complete service requests in a timely and professional manner.
• Maintain productivity and engagement throughout scheduled work shifts.
• Conduct daily inspections of community grounds, common areas, and building interiors; promptly address deficiencies to ensure a safe and attractive environment.
• Inspect vacant units and assist in preparing apartments for new residents.
• Complete all required company training programs, meetings, and certifications.
• Provide exceptional customer service to residents, guests, and team members from diverse backgrounds.
• Maintain company standards regarding uniforms, appearance, hygiene, and professionalism.
• Arrive on time and prepared for all scheduled shifts.
• Provide advance notice when absences or schedule changes are necessary.
• Demonstrate professionalism in all forms of communication, including email, phone calls, video meetings, and text messaging.
• Conduct regular property inspections and report suspicious activity, safety concerns, or potential security issues.

Qualifications

Required Skills and Experience

• General knowledge of:
  • HVAC systems
  • Electrical systems
  • Plumbing systems
  • Boilers
  • Mechanical equipment and building operations
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and adapt quickly in a fast-paced environment.
• Reliable transportation.
• Valid driver's license and acceptable driving record.

Physical Requirements

• Ability to lift, carry, and move heavy materials and equipment.
• Ability to stand and walk for extended periods.
• Ability to work in confined spaces when necessary.
• Ability to work outdoors in varying weather conditions for prolonged periods.
• Ability to work in cold weather and remove snow.
• Ability to bend, climb, kneel, and perform physically demanding maintenance tasks.

What We're Looking For

The successful candidate will be dependable, safety-conscious, customer-focused, and committed to providing quality service to residents while helping maintain the overall appearance and functionality of the community.