Southwest Apartment Maintenance Technician

COUGHLIN PROPERTY MANAGEMENT LLC; Colorado Springs (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

Southwest is seeking an Apartment Maintenance Technician to join our team. The ideal candidate will diagnose maintenance issues, perform repairs on electrical, HVAC, boilers, plumbing and mechanical systems, and provide excellent customer service to residents.

The role requires independent work, on-call rotation, and daily inspections to keep the community safe and well-maintained. Responsibilities include coordinating with outside contractors, addressing deficiencies in common areas, and

Qualifications

• General knowledge of HVAC, electrical, plumbing, boilers, and mechanical equipment and building operations.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and adapt quickly in a fast-paced environment.
• Reliable transportation and a valid driver’s license with acceptable driving record.

Responsibilities

• Diagnose maintenance issues and implement cost-effective, long-term solutions.
• Perform maintenance and repairs on electrical, HVAC, boilers, plumbing, mechanical equipment, and related building components.
• Assist with grounds maintenance and community upkeep as needed.
• Coordinate and monitor work by outside contractors and vendors.
• Participate in on-call rotation and respond to emergencies.
• Complete service requests promptly and professionally.
• Inspect common areas, building interiors, and grounds to address deficiencies and maintain safety.

Skills

HVAC

Electrical systems

Plumbing systems

Boilers

Mechanical equipment

Troubleshooting

Customer service

Communication

Job description

Position Summary

Southwest is seeking a skilled and dependable Apartment Maintenance Technician to join our team. The ideal candidate will possess strong troubleshooting abilities, provide excellent customer service, and take pride in maintaining a safe, clean, and comfortable community for our residents. This position requires experience in building maintenance systems, the ability to work independently, and participation in an on-call rotation for emergency maintenance needs.

Key Responsibilities

• Accurately diagnose maintenance issues and implement cost-effective, long-term solutions.
• Perform maintenance and repairs on property systems, including electrical, HVAC, boilers, plumbing, mechanical equipment, and other related building components.
• Assist with grounds maintenance and community upkeep as needed.
• Coordinate and monitor the quality of work performed by outside contractors and vendors.
• Participate in the required on-call rotation and respond promptly to emergency maintenance situations.
• Complete service requests in a timely and professional manner.
• Maintain productivity and engagement throughout scheduled work shifts.
• Conduct daily inspections of community grounds, common areas, and building interiors; promptly address deficiencies to ensure a safe and attractive environment.
• Inspect vacant units and assist in preparing apartments for new residents.
• Complete all required company training programs, meetings, and certifications.
• Provide exceptional customer service to residents, guests, and team members from diverse backgrounds.
• Maintain company standards regarding uniforms, appearance, hygiene, and professionalism.
• Arrive on time and prepared for all scheduled shifts.
• Provide advance notice when absences or schedule changes are necessary.
• Demonstrate professionalism in all forms of communication, including email, phone calls, video meetings, and text messaging.
• Conduct regular property inspections and report suspicious activity, safety concerns, or potential security issues.

Qualifications

Required Skills and Experience

• General knowledge of:
  • HVAC systems
  • Electrical systems
  • Plumbing systems
  • Boilers
  • Mechanical equipment and building operations
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and adapt quickly in a fast-paced environment.
• Reliable transportation.
• Valid driver's license and acceptable driving record.

Physical Requirements

• Ability to lift, carry, and move heavy materials and equipment.
• Ability to stand and walk for extended periods.
• Ability to work in confined spaces when necessary.
• Ability to work outdoors in varying weather conditions for prolonged periods.
• Ability to work in cold weather and remove snow.
• Ability to bend, climb, kneel, and perform physically demanding maintenance tasks.

What We're Looking For

The successful candidate will be dependable, safety-conscious, customer-focused, and committed to providing quality service to residents while helping maintain the overall appearance and functionality of the community.