South Side Thrive Parsons Avenue - Community Outreach Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Nationwide Children's Hospital engages with the Parsons Avenue corridor to assist people experiencing poverty and homelessness, providing resource navigation and collaborating with nonprofits and local businesses. The role supports outreach strategy and partnership building to increase program visibility and impact.

The position emphasizes data-driven evaluation, flexible scheduling, and teamwork with hospital staff to connect clients to available services and improve community health outcomes.

Qualifications

• Bachelor’s degree in a health or social services related field, or equivalent experience, preferred.
• Two years of experience in a community-based setting in health care, social service, or community service.
• Experience in collaborative program development, preferred.

Responsibilities

• Coordinates outreach efforts, engages with community stakeholders, develops partnerships, and implements strategies to increase visibility and impact.
• Develops and implements collaborative programs and services by working with community–based organizations and hospital staff.
• Develops outreach strategies to engage with target audiences.
• Collaborates with team members to create outreach materials.
• Conducts outreach activities to promote programs or services.
• Supports target population in connecting to available programs or services.
• Analyzes outreach data to measure effectiveness of campaigns.
• Builds relationships with community partners to expand outreach efforts.
• Represents the organization at events to increase visibility and awareness.

Skills

Written communication

Verbal communication

Interpersonal skills

Community outreach

Customer service

Collaboration

Education

Bachelor’s degree in health or social services

Job description

Overview

This position conducts outreach on and along Parsons Avenue to engage and provide resource navigation to support people experiencing poverty and homelessness; engages with local nonprofits and businesses, and conducts regular litter pick-up on the corridor. Must be able to work flexible work schedule.

Job Description Summary

Coordinates outreach efforts, engages with community stakeholders, develops partnerships, and implements strategies to increase visibility and impact. Develops and implements collaborative programs and services by working with community–based organizations and hospital staff.

Essential Functions

• Develops outreach strategies to engage with target audiences.
• Collaborates with team members to create outreach materials.
• Conducts outreach activities to promote programs or services.
• Supports target population in connecting to available programs or services.
• Analyzes outreach data to measure effectiveness of campaigns.
• Builds relationships with community partners to expand outreach efforts.
• Represents the organization at events to increase visibility and awareness.

Education Requirement

Bachelor’s Degree in a health or social services related field, or equivalent experience, preferred.

Licensure Requirement

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills

• Proficiency with written summaries and documentation.
• Working knowledge of child health care and community issues.
• Proficiency personal computers, databases, and word processing software.
• Effective customer service, verbal and written communication, and interpersonal skills for interaction with contacts.
• Ability to work collaboratively with people of diverse backgrounds.

Experience

• Two years of experience in a community-based setting in areas such as health care, social service, or community service, required.
• Experience in collaborative program development, preferred.

Physical Requirements

OCCASIONALLY: Biohazard waste, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Flexing/extending of neck, Hot Temperatures, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Repetitive hand/arm use, Working Outdoors

FREQUENTLY: Bend/twist, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Peripheral vision, Sitting, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Hearing acuity, Interpreting Data, Problem solving, Seeing – Far/near

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”