South African Matchmaking Lead

Liveohana; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Ohana is seeking a personable marketer to connect hosts with guests, expanding reach on social platforms and refining the matchmaking process. You will engage with prospective users, explain Ohana’s trusted subtenant model, and help ensure a smooth handoff from search to introduction on virtual calls.

You will build relationships, understand user needs, and contribute to a scalable process that helps millions find the right home.

Qualifications

• Great with people.
• High energy and excited about connecting with Ohana hosts and guests.
• 0-1 scaling experience, particularly in product or service development.
• Deep understanding of relationship psychology and matchmaking principles.
• Ability to thrive in a fast-paced, evolving environment.
• Strong leadership skills with experience in team management and development.
• Bonus for sales experience.

Responsibilities

• Lead intro calls connecting hosts and guests.
• Chat with new guests and hosts to understand what they need.
• Moderate the chats on Ohana to add calls and introduce hosts and guests.
• Share ideas and help us iterate towards the best possible matchmaking process so that millions of people can experience the magic of Ohana.

Skills

People skills

High energy

Scaling experience

Relationship psychology

Fast-paced work

Leadership

Sales experience

Job description

Our mission is to give everyone the freedom to live where they want, when they want. For guests, Ohana provides the freedom to transition to the place they want to live; for hosts, the peace of mind that their rent is covered by a trusted subtenant.

Founded in 2023, we're backed by Neo, Wave Capital, Lightbank, and 75 & Sunny — including Zillow's co-founder & CEO and Airbnb's Head of Payments, Data Science, Engineering, and M&A.

About the role

On the marketing side, we've found a few Instagram and Facebook strategies to be very effective. Half of this role will be building off what already works in terms of raising awareness and expanding our reach on socails.

The matchmaking side starts by understanding the needs of someone looking for short-term housing, and sharing relevant listings from Ohana's platform. After a searcher expresses interest in a listing, you'll introduce them to the host on a virtual intro call and explain how Ohana's process keeps both parties safe. Your goal is to make sure every Ohana searcher successfully finds the perfect home, and every Ohana lister is successfully finds a trusted subtenant.

The best part of the role is becoming friends with new people and the rewarding feeling when they bring the life they want into reach because of your efforts. If you're driven, innovative, and excited to help millions of people connect, this is the perfect role for you.

What you'll do

• Lead intro calls connecting hosts and guests
• Chat with new guests and hosts to understand what they need
• Moderate the chats on Ohana to add calls and introduce hosts and guests
• Share ideas and help us iterate towards the best possible matchmaking process so that millions of people can experience the magic of Ohana

About you

• Great with people
• High energy and excited about connecting with Ohana hosts and guests
• 0-1 scaling experience, particularly in product or service development
• Deep understanding of relationship psychology and matchmaking principles.
• Ability to thrive in a fast-paced, evolving environment.
• Strong leadership skills with experience in team management and development.
• Bonus for sales experience