Sous Chef - Red Lotus - 5k Sign-On Bonus

ViziRecruiter,LLC.; Indiana (PA); On-site; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Pennsylvania seeks a proactive supervisor to manage culinary staff. You will guide a diverse team, ensure excellent customer service, and maintain compliance with operational standards. The ideal candidate holds an associates degree in culinary arts, has at least two years of culinary experience, and possesses strong communication skills. The position involves working flexible shifts, including nights and weekends, reflecting the fast-paced environment of the industry.

Qualifications

• Must be at least 21 years of age.
• Minimum of two years culinary experience or equivalent combination of education and experience.
• Minimum of one year previous supervisory experience required.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Ensure compliance with departmental budgets and quality assurance procedures.
• Support superior customer service and address issues that arise.

Skills

Verbal communication

Written communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Customer service

Education

Associates Degree in culinary or related field

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Produces menu items as listed in each restaurant. Follows all prep lists and ensures kitchens are stocked and ready for service.
• Responsible for supporting compliance to departmental budgets.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Assists with maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
• Assists Chef de Cuisine with administrative duties, such as tracking/maintenance of attendance records.
• Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 21 years of age. Associates Degree (A.A.) in culinary or related field; minimum of two years culinary experience, or equivalent combination of education and experience. Minimum of one year previous supervisory experience required.
• Must have excellent verbal and written communication skills.
• Must have proficient in Microsoft applications (Excel, Word, and Outlook).
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

SUPERVISORY RESPONSIBILITIES

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regard to performance.
• Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Manages work procedures and expedites workflow.
• Provides recommendation for employee performance (disciplining, coaching, and counseling).