Sous Chef — Lead, High-Volume Scratch Kitchen

URBN Urban Outfitters, Inc.; Westport, Northern (CT, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

URBN family

Employee discounts across URBN brands

Benefits package including medical, Rx

Paid Time Off (PTO)

401(k) retirement savings

Learning and cross-training

Job summary

Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. We are seeking a skilled Sous Chef to be second in command in our kitchen, following our Executive Chef’s specifications and guidelines.

This is a fast-paced, high-performance role in a scratch kitchen, ideal for Chefs who thrive on precision, speed, and working across

Qualifications

• Minimum 2 years of kitchen management experience in a high-volume, scratch-cooking environment.
• Expert proficiency with industrial kitchen technology and advanced culinary techniques.
• Proven ability to lead, mentor, and delegate tasks effectively to a large culinary team.
• Strong sense of urgency, excellent time management, and resilience under pressure.
• Active ServSafe Manager Certification or willingness to take the course.
• BS degree in Culinary Science or related certificate is highly preferred.
• Must be able to bend, stoop, and stand for long periods (up to 10 hours).
• Must be able to lift and carry up to 50 lbs.

Responsibilities

• Manage and mentor the BOH team, providing hands-on training for culinary consistency.
• Direct high-volume service with speed while maintaining plating excellence.
• Master dishes across Sauté, Grill, and Oven stations.
• Ensure health dept, food safety, and sanitation standards.
• Coordinate with Executive Chef on menu design, inventory, and labor scheduling.
• Resolve operational issues calmly and maintain professional staff and customer relations.

Skills

Kitchen management

Leadership

Time management

Mentoring others

Staff delegation

Education

BS in Culinary Science or related

Tools

Industrial kitchen tech

Job description

Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. We are seeking a skilled Sous Chef to be second in command in our kitchen, following our Executive Chef’s specifications and guidelines.

This is a fast-paced, high-performance role in a scratch kitchen, ideal for Chefs who thrive on precision, speed, and working across