Sortation Operations Specialist

GOFO; Salt Lake City (UT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO & sick leave

Growth opportunities

Collaborative environment

Job summary

GOFO is seeking a vigilant Sorter to supervise daily warehouse sorting and train temporary staff across rotating shifts in Salt Lake City. You will monitor exceptions, coordinate with cross-functional teams, and ensure accurate, on-time processing using DMS and Excel.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and identifies process improvements. Bilingual in Mandarin and English is a plus; medical, dental, and vision coverage and PTO support a stable,

Qualifications

• Supervise temporary sorting staff during daily operations.
• Monitor damaged, missing, or delayed packages.
• Collaborate with cross-functional teams to resolve issues.
• Operate and report using DMS and Excel.
• Understand end-to-end sorting from inbound to outbound.
• Willing to work flexible shifts.

Responsibilities

• Supervise temporary sorting staff during daily operations and provide training on sorting procedures and best practices.
• Monitor and manage exceptions, including damaged, missing, or delayed packages.
• Collaborate closely with cross-functional teams to resolve operational issues and ensure efficient workflow.
• Complete other duties and projects assigned by management.
• Proficiently use the Distribution Management System (DMS) and Microsoft Excel for daily operations and reporting.
• Familiar with the end-to-end sorting process, from inbound receiving to outbound shipment.
• Able to work effectively in a fast-paced, high-pressure environment.

Skills

Staff supervision

Training

Exception monitoring

Cross-functional

Excel

DMS

Sorting process

Communication

Problem solving

Flexible shifts

Bilingual Mandarin/English

Tools

DMS

Job description

Company Description：GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, and multiple European countries. Guided by the philosophy “Drive Efficiency, Deliver Trust,” GOFO provides efficient and reliable logistics solutions for e-commerce platforms and brand customers. In the U.S., the company runs a network spanning 47 states with over 300 hubs and stations, covering more than 12,000 ZIP codes and reaching over 75% of the population. Leveraging automated sorting systems, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network, GOFO supports consistent, timely, and transparent delivery. By combining intelligent technology with localized execution, GOFO helps modern commerce move faster, smarter, and with greater trust.

Position Overview：The Sorter supports daily warehouse sorting operations by supervising and training temporary staff, monitoring package exceptions, and coordinating with cross-functional teams to resolve operational issues. This role requires a strong understanding of end-to-end sorting processes, effective communication and problem-solving skills, and proficiency in DMS and Microsoft Excel. The ideal candidate is adaptable, detail-oriented, and comfortable working in a fast-paced environment with rotating early and late shifts. The hourly compensation range for this position is $21-24 per hour, depending on the candidate’s experience, qualifications, skills, and overall fit for the role.

• Supervise temporary sorting staff during daily operations and provide training on sorting procedures and best practices.
• Monitor and manage exceptions, including damaged, missing, or delayed packages.
• Collaborate closely with cross-functional teams to resolve operational issues and ensure efficient workflow.
• Complete other duties and projects assigned by management.
• Proficiently use the Distribution Management System (DMS) and Microsoft Excel for daily operations and reporting.
• Familiar with the end-to-end sorting process, from inbound receiving to outbound shipment.
• Able to work effectively in a fast-paced, high-pressure environment.
• Strong learning ability, with excellent organizational and communication skills.
• Capable of identifying process improvement opportunities and solving operational problems independently.
• Willing to work flexible shifts.
• Bilingual in Mandarin and English.
• Medical, dental, and vision insurance.
• Paid time off (PTO) and paid sick leave.
• Opportunities for career growth and internal advancement.
• A diverse, collaborative, and fast-paced work environment.
• Hands-on experience in a rapidly growing logistics company with exposure to large-scale operations and team management.