Sort Center Learning Trainer: Elevate Skills & Operations

Amazon; Waukegan (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon in Illinois, Waukegan, is seeking a Sort Center Learning Trainer to work with Operations Managers and Associates. The role focuses on measuring production quality and quantity and applying learning tools to improve performance.

You will maintain expert knowledge in at least two production departments, refine training tools, support SOP updates, and help drive peak and non-peak training plans. Strong public speaking and feedback skills are essential.

Qualifications

• 1+ years of Microsoft Office products experience.
• High school diploma or equivalent.
• Work a flexible schedule including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk for up to 12 hours.
• Work 40 hours/week, with overtime as required.

Responsibilities

• Comfortable talking in front of a group as well as one-on-one with an individual.
• Able to give and receive feedback effectively.
• Can drive understanding using visual aids and recognize when a group or individual needs more attention.
• Always meets time commitments and deadlines, is goal oriented.
• Checks and tests for understanding.
• Gives insight to area managers.
• Works hard for the success of others, customer obsessed.
• Demonstrates a positive can-do demeanor and energy when working with others.
• Is an active listener.
• Understands upstream and downstream variances.
• Is able to use resources to expand knowledge and answer tough questions.

Skills

Public speaking

Active listening

Time management

Customer focus

Feedback delivery

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amazon in Illinois, Waukegan, is seeking a Sort Center Learning Trainer to work with Operations Managers and Associates. The role focuses on measuring production quality and quantity and applying learning tools to improve performance.

You will maintain expert knowledge in at least two production departments, refine training tools, support SOP updates, and help drive peak and non-peak training plans. Strong public speaking and feedback skills are essential.