Learning Trainer, MKE6 Learning Team

Amazon; Memphis (TN); On-site; USD 34,440 - 35,817; Full time

Benefits offered by this job

Employee assistance program (EAP)

Mental health support

401(k) matching

Job summary

Amazon is seeking a Sort Center Learning Trainer in Memphis, Tennessee. This role involves collaborating with various managers to enhance operational capabilities, measuring production quality, and supporting the development of associate skills. Applicants should have at least 1 year of Microsoft Office experience and a high school diploma. The position offers a starting pay between $25-$26 per hour, depending on shift differentials, with additional opportunities for overtime and performance bonuses.

Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• Ability to work a flexible schedule including weekends and holidays.
• Physical capability to lift up to 49 pounds and stand/walk for up to 12 hours.

Responsibilities

• Collaborate with Managers to enhance capabilities in assigned areas.
• Measure production quality and maintain expert knowledge in production departments.
• Support the development of associate job-related skills.

Skills

Microsoft Office

Training or presentation skills

Organizational skills

Education

High school diploma or equivalent

Tools

Visual aids

Job description

Overview

The Sort Center Learning Trainer collaborates with Operations Managers, Area Managers, Process Assistants, and Associates to continuously enhance the long‑term capabilities of assigned areas. The role involves measuring production quality and quantity, applying learning tools to improve performance, maintaining expert knowledge in at least two production departments, evaluating and improving processes, refining learning methods and techniques across the Sort Center, and supporting the development of associate job-related skills.

Key Job Responsibilities

• Comfortable speaking in front of a group and in one‑on‑one settings.
• Effectively give and receive feedback.
• Use visual aids and recognize when a group or individual needs additional attention.
• Consistently meet time commitments and deadlines, maintaining a goal‑oriented mindset.
• Check and test for understanding.
• Provide insight to area managers.
• Work hard for the success of others and remain “customer obsessed.”
• Demonstrate a positive “can do” demeanor, enjoy working with others, and derive energy from collaboration.
• Act as an active listener.
• Consistently perform at 100% of expectations.
• Understand upstream and downstream variances.
• Expand knowledge using available resources and answer challenging questions.

Basic Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• High school diploma or equivalent.
• Ability to work a flexible schedule, shift, or work area, including weekends, nights, and/or holidays.
• Physical capability to lift up to 49 pounds, stand/walk during shifts of up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Availability to work 40 hours per week, with overtime as required.

Preferred Qualifications

• Prior training, teaching, or presentation experience.
• Willingness to work different shifts and in different areas as required by training needs.
• Shift hours may differ from standard production shifts.
• Excellent attendance record.
• Highly organized with the ability to manage multiple and changing projects or priorities.
• Willingness to participate in and support Operational Excellence initiatives.

Workplace Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits & Compensation

Starting at $25–$26 per hour, including the highest available shift differential. Additional earnings include overtime pay and performance bonuses. Amazon offers employee assistance program (EAP), mental health support, medical advice line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

Location

USA, IL, Waukegan - $25.00–$26.00 USD hourly