Restaurant Manager – Gainesville, FL
The iServ Group, a licensed franchisee of Sonny’s BBQ, is seeking an experienced Restaurant Manager to lead a high‑volume, full‑service location. The role requires on‑site leadership and a hands‑on approach to front‑and back‑of‑house operations.
Responsibilities
- Lead and develop a team of 25–40 hourly employees, including training, scheduling, and coaching.
- Manage day‑to‑day restaurant operations, ensuring both front and back of house run smoothly, consistently, and in brand alignment.
- Control food and labor costs, monitor waste, and seek continuous improvement in people retention and guest satisfaction.
- Maintain high standards of food quality, cleanliness, speed of service, and overall guest experience.
- Communicate clearly with upper store management, team members, and guests, handling feedback and fostering a positive workplace.
- Partner with General Manager and senior leadership on performance reviews, promotions, and internal growth opportunities.
- Prepare monthly financial objectives by analyzing forecasts, trends, and variances; submit and monitor P&L performance.
- Ensure compliance with all required licenses, posters, documentation, and safety equipment; maintain safe and organized work areas.
- Conduct bi‑weekly inventory, communicate with vendors for food orders, and manage staffing levels in accordance with budget guidelines.
- Adhere to the ISERV GROUP’s mission and values, ensuring all team members understand and practice them.
- Handle all aspects of daily operations, from opening to closing, while meeting customer service and safety expectations.
Required Qualifications
- Minimum 2 years of full‑service restaurant management experience (front and back of house) in a high‑volume environment.
- Comfortable working in a fast‑moving setting that balances hustle with structure and accountability.
- Proven coaching ability, conflict resolution skills, and a track record of building low‑turnover cultures.
- Strong communication skills with both management and hourly team members.
- Basic math proficiency, schedule reading, and familiarity with POS, email, and simple reporting systems.
- Availability to work nights, weekends, and holidays as required.
- Valid driver’s license, reliable transportation, and successful driver insurability check.
- Must submit and pass a background check.
Preferred Qualifications
- Prior BBQ or meat‑focused restaurant experience.
- Experience training or mentoring Managers‑In‑Training or high‑potential supervisors.
Benefits
- Competitive salary of $50,000‑$60,000 a year.
- Monthly bonus potential.
- Immediate paid time off and selected paid holidays.
- 401(k) with employer match.
- Health, dental, and vision insurance with company contribution.
- Company‑paid life insurance.
- Team member food discounts (On Duty – 100%, Off Duty – 25%).
- Ongoing development and advancement opportunities.
- Work/life balance support.
- Multiple levels of care (Team Chaplains, iServ Cares).
About the Company
The iServ Group is a fast‑casual dining franchise with multiple brands across Florida and southern Georgia. It values people‑first culture, growth, and internal promotion.
Work Hours
Sunday‑Thursday 11AM‑9PM; Friday‑Saturday 11AM‑9:30PM.
How to Apply
Visit www.iserv.team for more information.