Sonny's BBQ Restaurant Manager

iServ, LLC; Brunswick (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Immediate PTO

401K with employer match

Health/Dental/Vision Insurance

Job summary

iServ, LLC, a franchisee of Sonny’s BBQ, is looking for an experienced Restaurant Manager in Brunswick, GA. You will oversee daily operations, lead a team, and ensure exceptional guest experiences. A minimum of 2 years in restaurant management is required, as well as a track record of effective team development.

Join a growing company focused on promoting from within and investing in your success, along with offering competitive pay and benefits, including health insurance and PTO.

Qualifications

• Minimum of 2 years of experience in full-service restaurant management.
• Comfortable in a fast-moving environment with structure and accountability.
• Ability to share information effectively with team members.

Responsibilities

• Lead and develop a team of 25–40 members.
• Manage P&L, food & labor costs, and guest satisfaction.
• Ensure compliance with company standards and values.

Skills

Restaurant management experience

Coaching team members

Conflict resolution

Basic math

Job description

Location: Orlando, FL

Company: The iServ Group – Licensed Franchisee of Sonny’s BBQ

Position Type: Full‑time, salaried, on‑site

Overview

We’re looking for experienced Restaurant Managers who have a passion for the FULL‑SERVICE restaurant business and want to lead a winning team at one of our awesome locations—not just fill a slot. As a Sonny’s BBQ Restaurant Manager, you’ll be responsible for day‑to‑day operations, team development, and delivering a consistent guest experience that represents the brand and our values.

What You’ll Do

• Bring your hands‑on energy, heart and focus to both the front & back of house.
• Lead and develop a team of 25–40 hourly team members, including training, schedules, and coaching.
• Contribute to managing P&L for your store by managing food & labor costs, controlling waste, as well as looking for ways to improve people retention and guest satisfaction.
• Ensure both front & back of house run smoothly, consistently, and on brand, with clear standards around food quality, cleanliness, speed of service and overall guest experience.
• Communicate clearly with above store management, Team, and guests, handling feedback (good and bad), and keep your store a positive, professional place to work.
• Partner with General Manager and above store leadership on performance reviews, promotions, and internal growth opportunities.

Required Qualifications

• A minimum of 2 years of full‑service restaurant management experience (both front & back of house) in a high‑volume restaurant (fast‑casual, family dining, or BBQ).
• Comfortable in a fast‑moving environment where “hustle” is paired with structure and accountability.
• Proven at coaching team members, resolving conflict, and building a culture that reduces turnover.
• Ability to effectively share information and new objectives with both management and hourly Team Members.
• Good at basic math, reading schedules, and using simple systems (POS, email, simple reporting).
• Available to work nights, weekends, and holidays as needed; this is an on‑site leadership role.
• A valid driver’s license and the ability to complete a successful driver insurability check; as well as reliable transportation.
• Must be able to submit and pass a background check.

Desired Qualifications

• Prior BBQ or meat‑focused restaurant experience.
• Experience training or mentoring Managers‑In‑Training or high‑potential supervisors.

Why This Matters

At iServ / Sonny’s BBQ, managers don’t just “run a store.” You’re part of a growing management group with multiple brands and locations across Florida and southern Georgia. We invest in internal growth and real support through upper management and HR.

Responsibilities

• Reports to Directors and upper store management regularly regarding store performance.
• Works with both FOH & BOH team members to ensure all shifts run smoothly and the needs of our guests are met above expectation.
• Ensures proper staffing levels are met daily while also following budget guidelines.
• Ensures the ISERV GROUP’s Mission and Values are communicated, understood, and practiced with all team members, as well as our policies and procedures are followed in all situations.
• Prepares monthly financial objectives by analyzing forecasts, trends, and variances.
• Hires, trains, and develops all hourly team members while ensuring they feel appreciated and comfortable in their roles.
• Upholds specs and company standards for all outgoing dishes & drinks.
• Knowledge of all menu items, including consistently changing seasonal items.
• Maintains all required licenses, posters, documentation, and safety equipment.
• Maintains safe & organized work areas.
• Performs bi‑weekly inventory and communicates with vendors for food orders.

Work Environment

• We are a fast‑casual dining restaurant.
• Our managers are involved in all areas of the restaurant and should feel comfortable in both FOH & BOH.
• Be prepared to stand for prolonged periods of time and handle products, tools, paperwork, and equipment.
• All Team Members may be requested to work with cleaning chemicals as well as be exposed to wet and/or humid conditions, extreme heat, steam, and cold, which are present in a kitchen environment.
• Team Members may inhale smoke from a wood‑burning cooker.
• Our Managers regularly lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team.

Annual Salary: $50,000-$60,000

Hours: Sunday-Thursday 11AM-9PM / Friday-Saturday 11AM-9:30PM

Why Join the iServ Team?

• Growth Ahead. We’re a growing company with big expansion plans—bringing plenty of room for your career to grow.
• Advance From Within. We believe in promoting our leaders and giving you the tools to succeed.
• People‑First Culture. We invest in our teams, mentor our managers, and inspire both personal and professional growth.

Our Perks & Benefits

• Competitive Pay with monthly bonus potential.
• Immediate PTO.
• Select Paid Holidays.
• Work/Life Balance.
• 401K with employer match.
• Health/Dental/Vision Insurance with company contribution.
• Company paid Life Insurance.
• Team Member food discounts (On Duty -100% / Off Duty – 25%).
• Ongoing development.
• Multiple Levels of Care (Team Chaplains, iServ Cares).