Sommelier (Full-Time) - Wrigley Mansion

BENCHMARK; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality in Phoenix, AZ is seeking a passionate Sommelier to lead our wine program in a luxury resort setting. You will curate an exceptional list, mentor staff, and enhance guest experiences through thoughtful pairings and service excellence.

The role requires at least 2 years as a sommelier in luxury environments and CMS Level 2 certification, with strong inventory controls and event-style tastings to promote the program.

Qualifications

• Must have Level 2 CMS certification and pursue Advanced Level.
• Minimum 2 years' experience as sommelier in luxury settings.
• Food Handlers Card – Maricopa County and TIPS certification.

Responsibilities

• Develop and maintain an exceptional wine program that complements cuisine and guest preferences.
• Train front-of-house staff on wine knowledge and service techniques.
• Host wine tastings, pairing events, and promotional dinners.
• Oversee wine inventory, storage, and supplier relationships.

Skills

Wine service

Guest engagement

Staff training

Inventory management

Education

Court of Master Sommeliers Level 2

High school diploma

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:What you will have an opportunity to do:We are looking for a highly motivated, and energetic person with a passion for wine service to join our team as a Sommelier.The primary capacity of this role will be restaurant wine sales. As the Sommelier, you will be responsible for supporting the curation of an exceptional wine program, providing outstanding guest experiences, overseeing the wine inventory, and conducting training sessions for staff to elevate service standards. This role is integral to enhancing the overall dining experience and ensuring our wine program remains world-class. This individual will also provide support on the dining room floor, helping to run food and engage with guests.ESSENTIAL FUNCTIONS:Wine Program Management:Support in developing and maintaining an exceptional wine list that complements the resort’s cuisine and guest preferences.Support team with sourcing and ordering wines from reputable distributors, ensuring a diverse selection of high-quality offerings.Establish relationships with wine suppliers and negotiate pricing to maintain cost efficiency.Training and Staff Development:Conduct regular training sessions for front-of-house staff to enhance their wine knowledge and service skills.Educate staff on wine pairings, regions, varietals, and service techniques to ensure consistent guest satisfaction.Provide ongoing mentorship and support to staff to foster confidence and expertise.Stay current on trends, regions, and innovations to keep program up to date.Guest Interaction and Experience:Actively engage with guests to recommend wines that enhance their dining experience.Host wine tastings, pairing events, and special dinners to promote the wine program and create memorable guest experiences.Address guest inquiries and concerns related to the wine program promptly and professionally. Work with Marketing team on promotions and activations.Inventory Management:Support team with inventory, ensuring proper storage conditions and stock levels are maintained.Conduct regular inventory checks and reconcile records to ensure accuracy.Monitor and analyze sales data to refine wine offerings and maintain a balanced inventory.Compliance and Quality Assurance:Ensure all wines are served in optimal condition, adhering to storage and serving best practices.Stay up-to-date with industry trends and emerging wine regions to keep the wine program innovative and relevant.Comply with all health, safety, and licensing regulations.What are we looking for?EDUCATIONHigh school graduate or equivalent, preferredEXPERIENCEMust have a Level 2 certification from Court of Master Sommeliers or equivalent certification program with interest in pursuing Advance Level Certification.Must have a minimum of (2) two years’ experience as a sommelier in a luxury resort, fine dining restaurant, or similar setting.LICENSES OR CERTIFICATESFood Handlers Card – Maricopa CountyTIPS CertificationCompensation:-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.