Sommelier

Momofuku; New York (NY); Sur place; USD 15 911 - 22 661; Plein temps

Avantages offerts par ce poste

Vision/Dental/Medical Insurance

401k

Paid Time Off

Dining Discounts

Résumé du poste

Momofuku in New York is seeking an entry-level position focused on enhancing the guest experience through beverage sales and service. The ideal candidate should have at least one year in a wine-focused role, possess strong communication skills, and thrive in a team-oriented environment.

Benefits include competitive pay, comprehensive health coverage, and various employee assistance programs. Join us for a dynamic work culture where you can grow and develop your skills.

Qualifications

• 1 year experience in a sommelier service position.
• Solid knowledge of wine and other beverages.
• Effective communication and organizational skills.

Responsabilités

• Drive the guest experience through beverage sales.
• Serve alcoholic beverages responsibly.
• Ensure food and beverages arrive promptly to guests.

Connaissances

Wine Knowledge

Customer Service

Communication Skills

Teamwork

Adaptability

Formation

1+ years in a wine-focused service position

Description du poste

Job Details

• Level: Entry
• Job Location: New York, NY 10013
• Job Category: Restaurant - Food Service
• Position Type: Full Time
• Salary Range: $14.00 - $14.00 Hourly
• Job Shift: Any

Benefits

Compensation Band: $14.00 per hour plus applicable tips. We offer a comprehensive benefits package including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, dining discounts, and additional benefits after required wait periods. We encourage long-term growth and development opportunities.

Responsibilities

• Drive the guest experience in accordance with restaurant goals through prioritization of beverage sales, service, and pairing
• Serve alcoholic beverages responsibly
• Produce and serve beverage according to restaurant specifications
• Proactively seek opportunities for sales, in line with guests’ preferred experience
• Ensure food and beverage arrive to guests quickly and correctly
• Ensure that beverages are served at the right temperature and within the proper serving ware
• Ensure proper table maintenance, including water service, bussing, and crumbing
• Assist other Front of House team members to execute menu according to service pacing
• Utilize the POS system correctly and confidently for order entry and payment processing
• Assist the Host Team in table turn time management and resetting for the next seating
• Gain full knowledge of Momofuku and the restaurant and utilize it to answer FAQs
• Gain full knowledge of food and beverage menus, including but not limited to ingredient provenance and simple descriptions of unfamiliar ingredients or preparation methods
• Build relationships with guests to facilitate return visits or private event bookings
• Communicate any menu changes and stock changes to Beverage Manager and relevant staff, including ordering needs
• Ensure all BTG, Wine Pairing wastage and corked bottles are properly documented
• Continuously suggest program refinements to Beverage Manager, Chefs and Front of House Managers
• Maintain accuracy of pre-service beverage notes
• Assist the Front of House Managers in defining and enforcing beverage service standards
• Maintain cleanliness and organization of service areas throughout the shift
• Effectively and respectfully communicate service and/or guest irregularities
• Constantly push to creatively interpret positive guest relations and industry standards
• Adhere to grooming and dress code guidelines
• Assist teammates to anticipate all other Front of House needs

Required Qualifications

• Minimum 1 year of Sommelier or other wine-focused service position in a moderate to high volume, upscale restaurant
• Solid foundational knowledge of wine required, other beverage knowledge such as spirits, N/A bev, etc preferred and welcomed
• Team-focused mindset and empathetic approach to collaboration
• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
• Excellent communication, organizational, and interpersonal skills
• Ability to remain calm under pressure and resolve guest conflict
• Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Preferred Qualifications

• Minimum 2 years Sommelier or other wine-focused service position in moderate to high volume, upscale restaurant
• Proven ability to consistently generate a high level of beverage sales daily, including upper echelon wine bottles
• Consistently contribute to the expansion and versatility of the wine list to the benefit of the overall program
• Continued self-education and expansion of beverage knowledge base following proven mastery of Momofuku’s beverage program
• History of educating the service team effectively on wine, beer, sake, spirits and N/A bev
• Proven ability to perform the responsibilities of all Front of House service positions
• Ability to train new sommeliers in all aspects and responsibilities of the role
• A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Equal Opportunity Employer

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.