Solutions & Sales Ops Specialist - Product Expert

SITMATIC; Fullerton (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

A leading seating solutions provider is seeking a Customer Solutions & Sales Operations Specialist based in Fullerton, CA. The ideal candidate has over 5 years of experience in customer service or sales support, excels in technical product understanding, and is skilled in providing clear recommendations to customers. Responsibilities include handling customer inquiries, troubleshooting product issues, and acting as a liaison with the sales team to ensure smooth order flow. This is a full-time on-site position.

Qualifications

• 5+ years in customer service, sales support, or account management.
• Ability to translate technical product details into clear customer recommendations.
• Strong verbal and written communication skills.

Responsibilities

• Primary contact for inquiries regarding products and pricing.
• Recommend solutions based on customer needs and measurements.
• Support showroom and consultative interactions.

Skills

Customer service

Sales support

Technical product knowledge

Problem-solving

Communication skills

Job description

A leading seating solutions provider is seeking a Customer Solutions & Sales Operations Specialist based in Fullerton, CA. The ideal candidate has over 5 years of experience in customer service or sales support, excels in technical product understanding, and is skilled in providing clear recommendations to customers. Responsibilities include handling customer inquiries, troubleshooting product issues, and acting as a liaison with the sales team to ensure smooth order flow. This is a full-time on-site position.