Solutions Performance Manager: Drive Adoption & ROI

Solera Corporation; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

Solera seeks a Performance Manager / Product SME for Dealer Solutions to act as the product and performance engine for the territory. You will drive product adoption, analyze dealership performance, and deliver actionable coaching across DMS, CRM, Service, and Marketing platforms.

You will collaborate with Account Managers to optimize workflows, provide training, and support renewal through measurable ROI and best practices.

Qualifications

• 3–7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
• Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
• Hands-on experience with automotive technologies (DMS, CRM, service scheduling, marketing platforms).

Responsibilities

• Drive product adoption and utilization across DMS/CRM/Service/Marketing platforms.
• Lead performance improvement initiatives and tailor recommendations for dealerships.
• Provide training, insights, and best practices to customers and account teams.
• Support renewal and expansion by demonstrating measurable ROI and value.
• Deliver scalable workflows, playbooks, and success metrics tailored to dealership size.

Skills

Automotive SaaS

Dealership operations

Coaching

Data analysis

Customer engagement

Tools

DMS

CRM

Service scheduling

Marketing platforms

Job description

Solera seeks a Performance Manager / Product SME for Dealer Solutions to act as the product and performance engine for the territory. You will drive product adoption, analyze dealership performance, and deliver actionable coaching across DMS, CRM, Service, and Marketing platforms.

You will collaborate with Account Managers to optimize workflows, provide training, and support renewal through measurable ROI and best practices.