Solutions Manager EMEA - Lifecycle & Professional Services (EMEA) - Remote in Europe

TES AMM Central Europe GmbH; United States; Remote; USD 100,000 - 167,000; Full time

Benefits offered by this job

Global focus on sustainability

Development opportunities

International team culture

Competitive compensation

Job summary

SK tes is seeking a Solutions Manager – Lifecycle & Professional Services to own the Lifecycle Services and Professional Services portfolio across EMEA, driving growth, governance, and client delivery readiness. You will bridge Sales, Service Delivery, Legal, and Finance to ensure viable opportunities and sound contracts.

The role is remote-based with preference for proximity to Spain, Sweden, Germany, Netherlands, France, Ireland, or the UK, and requires strong collaboration across

Qualifications

• 8+ years of experience in Lifecycle Services, Professional Services, ITAD, Managed Services, Technology Services, or a related industry.
• Proven track record in international solution or commercial management, or business leadership roles.
• Strong understanding of service delivery, pricing models, service contracts, and operational processes.
• Experience managing complex customer engagements, RFQs, RFPs, and large-scale opportunities.
• Empathic communication to build trusting relationships with stakeholders, excellent negotiation skills.
• Ability to work effectively across international and cross-functional teams.
• Excellent English skills, both written and spoken.

Responsibilities

• Drive solution design and qualification for strategic customer opportunities across EMEA
• Support RFQs, RFPs, complex bids, and business development initiatives
• Ensure commercial viability, pricing governance, and contract approval for new business opportunities
• Collaborate with cross-functional teams to develop scalable and customer-focused solutions
• Own KPI and SLA governance, ensuring commitments are clearly defined and achievable
• Lead customer governance and service review meetings with key stakeholders
• Identify service improvement and business expansion opportunities

Skills

Lifecycle Services

Professional Services Leadership

International solution management

Cross-functional collaboration

Negotiation skills

English proficiency

Job description

About SK tes

SK tes, headquartered in Singapore, is a global leader in sustainable technology lifecycle solutions with more than 2,000 employees, helping organizations securely deploy, manage, retire, and recycle technology assets across data centers, IT equipment, and electric vehicle batteries.

Operating in more than 20 countries with over 40 facilities worldwide, we provide end-to-end services that maximize value recovery, ensure data security and compliance, and reduce environmental impact.

Driven by innovation and sustainability, SK tes is committed to creating a circular economy for technology and achieving its mission of transforming and repurposing 1 billion kilograms of assets by 2030.

Tasks

About the role

The Solutions Manager – Lifecycle & Professional Services acts as the Business Owner for the Lifecycle Services and Professional Services portfolio across EMEA, with accountability for growth, commercial governance, service portfolio strategy, customer governance, KPI/SLA framework governance, profitability, and service expansion opportunities.

The role is the bridge between Sales, Account Management, Solutions, Service Delivery, Operations, Legal, and Finance, ensuring opportunities are commercially attractive, operationally viable, contractually sound, and aligned with approved service capabilities and delivery standards.

It owns the client solution from qualification through commercial approval and contract finalization before transitioning approved opportunities into implementation, BAU readiness, and day-to-day operational delivery owned by the Service Implementation Manager and Service Delivery / Operations teams.

The role is remote based, proximity to one our sides in Spain, Sweden, Germany, Netherlands, France, Ireland, UK preferred: https://www.sktes.com/global-facilities

Your Responsibilities

• Drive solution design and qualification for strategic customer opportunities across EMEA
• Support RFQs, RFPs, complex bids, and business development initiatives
• Ensure commercial viability, pricing governance, and contract approval for new business opportunities
• Collaborate with cross-functional teams to develop scalable and customer-focused solutions
• Own KPI and SLA governance, ensuring commitments are clearly defined and achievable
• Lead customer governance and service review meetings with key stakeholders
• Identify service improvement and business expansion opportunities

Requirements

Your Profile

• 8+ years of experience in Lifecycle Services, Professional Services, ITAD, Managed Services, Technology Services, or a related industry
• Proven track record in international solution or commercial management, or business leadership roles
• Strong understanding of service delivery, pricing models, service contracts, and operational processes
• Experience managing complex customer engagements, RFQs, RFPs, and large-scale opportunities
• Empathic communication to build trusting relationships with stakeholders, excellent negotiation skills
• Ability to work effectively across international and cross-functional teams.
• Excellent English skills, both written and spoken

Benefits

Our Benefits

• Work in a global company with a focus on sustainability
• A responsible international position with development opportunities
• A motivated European team with an open and appreciative working atmosphere
• Attractive compensation and benefits

Sounds exciting?

Please also indicate your earliest possible start date and salary expectations.