Solutions Engineering Manager — Lead US SE Team

Fonoa; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

Fonoa is seeking a hands-on Solutions Engineer Manager based in NYC to lead a high-performing SE team and partner with Sales, Product, and Customer Success to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.

You will scale a US-based team, shape SE strategy to support revenue growth, and collaborate with Sales leadership to align resources with enterprise opportunities. A strong focus on enabling success and continuous learning is required.

Qualifications

• 7+ years in technical pre-sales or solutions engineering roles.
• 4+ years in a leadership position.
• Experience building scalable SE functions in B2B enterprise SaaS.
• Ideal background in fintech, tax tech, or API-driven platforms.
• Ability to translate complex concepts for diverse audiences.

Responsibilities

• Lead and scale a US-based team of Solutions Engineers.
• Partner with Sales, Product, and Customer Success to drive outcomes in pre-sales.
• Shape and execute SE strategy to support revenue growth and product adoption.
• Collaborate with Sales leadership to align SE resources with opportunities.
• Develop scalable processes and enablement to drive operational excellence.
• Support high-impact customer engagements and demonstrate platform value.
• Bridge with Product/Engineering to translate feedback into product insights.
• Foster curiosity, accountability, and continuous learning across SE.

Skills

Solutions Engineering

Leadership

Enterprise SaaS

Fintech / Tax tech

Technical storytelling

Cross-functional collaboration

Executive communication

CFO/tax domain experience

Job description

Fonoa is seeking a hands-on Solutions Engineer Manager based in NYC to lead a high-performing SE team and partner with Sales, Product, and Customer Success to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.

You will scale a US-based team, shape SE strategy to support revenue growth, and collaborate with Sales leadership to align resources with enterprise opportunities. A strong focus on enabling success and continuous learning is required.