Solutions Engineer - US

Remote; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (99%

401k with employer match

Unlimited Paid Time Off

MacBook provided

Job summary

Quantum Metric is seeking an Enterprise Solutions Engineer to act as a trusted advisor, aligning our analytics platform with enterprise business initiatives. You will engage with digital product teams and C-suite executives to position Quantum Metric as essential to digital transformation across North America.

Responsibilities include strategic advisory, tailored demonstrations, and leading POC efforts, with travel up to 25%.

Qualifications

• 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector.
• Proven success supporting complex, multi-layered sales cycles for large enterprise organizations.
• Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO).
• Exceptional storytelling and presentation skills tailored for diverse corporate environments.
• Strong organizational skills to manage multiple strategic deals and travel 20–25%.
• Linguistic skills: Spanish a plus.

Responsibilities

• Strategic advisory: guide technical strategy for enterprise deals from discovery to closing.
• Solution design: create tailored demonstrations aligning platform with business outcomes.
• POC execution: lead complex proofs-of-concept and quantify business value.
• Technical architecture: translate customer needs into scalable architectures.
• Cross-functional partnership: coordinate with Account Executives and Product/Engineering.
• Market influence: support RFP responses and provide customer feedback for the roadmap.

Skills

Enterprise Pre-Sales

Spanish (plus)

Storytelling

Presentation skills

Stakeholder management

Sales acumen

Travel coordination

Job description

Defining the future of work & living globally

Quantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You'll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About The Role

As an Enterprise Solutions Engineer at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across North America. Working in close partnership with Enterprise Account Executives, you will engage with large, enterprise organizations to help them transform how they understand and optimize digital customer experiences.

In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.

Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing

Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes

POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value

Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions

Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding

Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap

Linguistic Skills: Professional level fluency in Spanish is a plus

Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector

Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations

Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO)

Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments

Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 20-25%

Preferred Qualifications

Experience in Digital Experience Analytics or CXM platforms

Familiarity with agentic AI, enterprise data architecture, or tagging strategies

Background in high-growth SaaS or digital transformation consulting

Linguistic Skills: Proficiency in English and Spanish a plus

Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.

Discounts on Pet Insurance

401k (with employer match) and Options / Equity

13 company holidays

Unlimited Paid Time Off

Sick leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities

Rewards and recognition programs

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.