Solutions Engineer (Remote) (West Coast)

Wallarm Inc.; Sheridan (WY); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Solutions Engineer to join their Customer Engineering team. This role is pivotal in fostering strong technical relationships with a diverse clientele, from startups to Fortune 500 companies. You will leverage your expertise in application security and cloud technologies to provide valuable insights, conduct product demonstrations, and guide customers through their security journey. With a focus on API security and hands-on support, this position offers the chance to make a significant impact in the cybersecurity landscape. Join a forward-thinking company that values innovation and collaboration, and help shape the future of secure applications.

Benefits

Remote work

Competitive salary

Paid days off

Medical insurance

Working equipment

Qualifications

• Experience with cloud vendors and API security is essential.
• Strong technical pre-sales experience at a SaaS security vendor.

Responsibilities

• Identify and qualify business opportunities and resolve technical objections.
• Deliver demos and manage customer proof-of-values successfully.

Skills

Application Security

Micro-services Architectures

Technical Communication

Problem Solving

Project Management

Technical Sales

API Security

Cloud Technologies

Education

Bachelor's Degree in Computer Science or related field

Tools

Kubernetes

Nginx

SIEM

Job description

About Wallarm:

Wallarm is the only solution that unifies best-in-class API Security and WAAP (Next-Gen WAF) capabilities to protect your entire API and web application portfolio in multi-cloud and cloud-native environments. We are on a mission to help companies counter the new style of attacks on the ever-changing landscape of cybersecurity. Wallarm enables developers, Security Ops and DevSecOps teams the ability to secure their APIs via observability, and ensure Protection and Analytics to manage risk, protect the business, and enable speed of development with safety. As a Solutions Engineer (SE), you will be an integral part of defining our success at Wallarm and will play a key role in building the foundation of a world-class sales organization.

About the role:

The Solutions Engineer (SE) is a critical function of the Wallarm Customer Engineering team. In this position, you will report to the Field CTO, working closely with our sales reps. You'll be a trusted technical advisor to a wide range of customers from startups to Fortune 500 enterprises within a specified region. The role requires excellent technical, communication, and organizational skills, and previous experience with application security and micro-services architectures. You will help prospective customers and partners understand the benefits of Wallarm, explaining technical features and problem-solving any potential roadblocks.

What you will do:

• Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockers.

• Own the technical relationship with Wallarm’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.

• Deliver demos to customers and work hands-on with customers to demonstrate Wallarm’s value in customer/partner environments.

• Successfully manage the end-to-end process for customer proof-of-values (POV) and ensure agreed success criteria are consistently met.

• Recommend API security best practices, application architectures, platforms, and application infrastructure required to successfully implement a complete API security solution based on Wallarm.

• Bring constructive feedback from customers to product management to improve the Wallarm solution. Contribute to PRDs.

• Train sales team members on technical aspects of the Wallarm product as needed.

• Moderate travel required.

• Working MST or PST timezones.

What you will need:

• Prior work with cloud vendors, Kubernetes, and Nginx configuration is required.

• Ability to multitask and manage multiple projects simultaneously while maintaining attention to detail.

• Prior experience serving in the capacity of a technical pre-sales engineer at a SaaS security vendor.

• Knowledge of the Application Security industry, products, vendor landscape, history, and emerging trends. Prior experience in API security, API management, SIEM, Software Development, DevOps, DevSecOps, or web application firewalls is preferred.

• Experience presenting and delivering technical pitches to CISOs, architects, and technical staff.

• Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

• Highly motivated, driven, and self-directed individual with grit.

• Must be able to communicate business and technical value to all levels of management.

• Excellent communication, persuasive, and listening skills.

What we offer:

• Ability to work on a product that makes the Internet safer.

• Remote work, MST or PST timezones.

• Competitive salary.

• Paid days off.

• Medical insurance.

• Working equipment.