Solutions Engineer (Pre-Sales) — AI CRM Innovator

salesforce.com, inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading cloud-based software company is seeking a Solution Engineer to partner with clients and internal teams to design technology solutions. The role involves defining business problems, recommending solutions, and delivering customer experiences with Salesforce technologies. Candidates should have a B.S. in Computer Science and at least 4 years of professional experience, with Salesforce certifications preferred. Opportunities may vary between office-based, flexible, and remote work.

Qualifications

• Minimum of 4 years of professional experience.
• Ability to work as part of a team to solve technical problems in varied environments.
• Salesforce Certifications preferred.

Responsibilities

• Partner with clients to design multi-product technology solutions across Salesforce product lines.
• Define ambiguous business problems and recommend practical steps.
• Demo connected experiences and develop long-term IT roadmaps.
• Assist with discovery, analysis, and recommendation of strategic solutions using Salesforce technologies.
• Deliver the story of the customer experience aided by Salesforce technologies.

Skills

Relational database knowledge

Web technology knowledge

Oral communication skills

Written communication skills

Presentation skills

Collaboration skills

Interpersonal communication skills

Education

B.S. Computer Science, Software Engineering, MIS or equivalent

Job description

A leading cloud-based software company is seeking a Solution Engineer to partner with clients and internal teams to design technology solutions. The role involves defining business problems, recommending solutions, and delivering customer experiences with Salesforce technologies. Candidates should have a B.S. in Computer Science and at least 4 years of professional experience, with Salesforce certifications preferred. Opportunities may vary between office-based, flexible, and remote work.