Solutions Engineer - Open-Source DevTools, Equity

Free resume; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Sentry in San Francisco seeks a Solutions Engineer to help our largest customers embed Sentry into their applications and workflows, from SDK integration to ensuring alerts reach the right teams. You’ll translate customer needs into effective implementation plans and drive business value.

As part of a cross-functional team, you’ll create educational content, how-to scripts, and demos, acting as a trusted advisor for instrumenting software engineering and monitoring best practices.

Qualifications

• 3+ years in Solutions Engineering, Implementation Consulting, Support, or Software Development with customer-facing experience.

Responsibilities

• Understand customer pain points and translate into onboarding plans.
• Develop best-practices content and tutorials for error and performance management.

Skills

Solutions Engineering

Customer-facing communication

Presentation skills

Job description

Sentry in San Francisco seeks a Solutions Engineer to help our largest customers embed Sentry into their applications and workflows, from SDK integration to ensuring alerts reach the right teams. You’ll translate customer needs into effective implementation plans and drive business value.

As part of a cross-functional team, you’ll create educational content, how-to scripts, and demos, acting as a trusted advisor for instrumenting software engineering and monitoring best practices.