Solutions Engineer (Fully Remote)

European AI Commerce SaaS Company; United States; À distance; USD 73 000 - 101 000; Plein temps

Résumé du poste

European AI Commerce SaaS Company is seeking a customer-facing software engineer to join a European team delivering AI chat and voice agent solutions that help shoppers navigate product ranges, search, and checkout experiences.

The role focuses on applying software engineering in customer-facing settings, with front-line implementation experience, collaborating with product and services teams, and contributing to deployments across Europe.

Qualifications

• Hands-on software engineering experience in a customer-facing role, such as forward deployed, solutions, or implementation engineering.

Responsabilités

• Apply software engineering skills in a customer-facing solutions or implementation context.
• Contribute to customer-facing work involving AI chat and voice agents for complex product ranges.
• Support solutions that connect product discovery with search and checkout experiences.

Connaissances

Customer-facing engineering

AI chat & voice tech

Collaboration with teams

Description du poste

• This is a customer-facing engineering position at a European AI commerce SaaS company.
• You'll work on solutions that use AI chat and voice agents to help shoppers navigate complex product ranges.

What You'll Do:

• Apply software engineering skills in a customer-facing solutions or implementation context.
• Contribute to customer-facing work involving AI chat and voice agents for complex product ranges.
• Support solutions that connect product discovery with search and checkout experiences.

What We're Looking For:

• Hands-on software engineering experience in a customer-facing role, such as forward deployed, solutions, or implementation engineering.

Location:

• This is a remote role open across Europe, with the primary location in Cologne, Germany and team based in Hamburg.

European AI Commerce SaaS Company

They are a European AI commerce SaaS company providing AI chat and voice agents to help shoppers navigate product ranges and enhance search and checkout experiences. Their customer-facing team is based in Cologne and Hamburg.