Solutions Engineer for FinTech GTM & Demos

AVG; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Gen is seeking a Solutions Engineer to serve as the primary technical liaison between our Sales, Partner Success, Product and Marketing teams. You will engage directly with clients, drive go-to-market strategies, and tailor technical solutions for publishers, fintechs and banks.

You will orchestrate demonstrations, document best practices, and develop tailored technical solutions to accelerate adoption of Digital Marketplace Infrastructure as a client-facing member of the Revenue team.

Qualifications

• 7+ years in a sales engineering or technical account management role.
• Strong project management to guide onboarding between Engine, partners and end clients.
• Proficiency in presenting technical concepts to both technical and non-technical audiences.
• Experience creating and conducting product demonstrations and leading technical discussions with clients.
• Ability to understand customer requirements and translate them into technical solutions.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
• Detail-oriented with strong problem-solving skills in a fast-paced environment.

Responsibilities

• Take on lead Solution Engineering role with Engine Sales, Partner Success Product and Marketing as well as working with our ecosystem partners and clients.
• Collaborate with sales teams to understand customer requirements and develop technical solutions that align with the capabilities of our financial technology products.
• Conduct product demonstrations and presentations to prospective clients, showcasing the technical features and benefits of our solutions.
• Support technical onboarding with detailed account plans and customized technical specifications.
• Serve as a technical expert during sales meetings, addressing customer inquiries and providing insights into how our products can address their specific needs.
• Customize proofs of concept (POCs) to showcase the value proposition and potential ROI for each client.
• Work closely with product development teams to provide feedback on customer requirements and contribute to the enhancement of product features.
• Responsible for developing internal and external documentation around best practices and processes, primarily focused on technical documentation for new products.
• Work with marketing to develop new product marketing materials around new GTM initiatives as well as technical documentation and integration guides.
• Assist in the preparation of technical proposals, responses to requests for proposals (RFPs), and compliance requests ensuring alignment with customer needs, regulation and technical specifications.
• Conduct training sessions for sales teams on product functionality, technical specifications, and competitive positioning.
• Stay updated on industry trends, competitor offerings, and emerging technologies to continuously enhance product knowledge and sales effectiveness.

Skills

Sales engineering

Technical communication

Product demonstrations

POC development

Documentation

RFP responses

Training

Cross-functional collaboration

Job description

Gen is seeking a Solutions Engineer to serve as the primary technical liaison between our Sales, Partner Success, Product and Marketing teams. You will engage directly with clients, drive go-to-market strategies, and tailor technical solutions for publishers, fintechs and banks.

You will orchestrate demonstrations, document best practices, and develop tailored technical solutions to accelerate adoption of Digital Marketplace Infrastructure as a client-facing member of the Revenue team.