Solutions Engineer - Cybersecurity (In-Office, Orlando)

ThreatLocker Inc.; Orlando (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

ThreatLocker Inc. in Orlando, FL seeks a Solutions Engineer to partner with customers through the product lifecycle, delivering technical expertise from pre-sale through post-sale support. You will communicate complex security concepts, document requirements, and collaborate with sales and engineering to demonstrate solutions at conferences and webinars.

In-office role based in Orlando, with travel as needed and a focus on maintaining high customer satisfaction.

Qualifications

• Minimum of five years of professional experience in IT solutions.
• Experience within cybersecurity industry, preferred.
• Understanding of best practices regarding system security measures.
• Advanced understanding of business analysis techniques and processes.
• Understanding of sales cycle.
• Excellent verbal and written communication.

Responsibilities

• Managing post-sales cycle to provide technical support to client through audit reviews.
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved.
• Assist other department engineers in creating demonstrations of proposed solutions and presenting them to team.
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles.
• Document and monitor requirements needed to institute proposed updates in relation to customer experience; work alongside sales teams to monitor progress and implementation of initiatives.
• Account for possible project challenges or constraints and proactively seek to manage challenges.
• Create and deploy product training webinars.
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter.

Skills

IT solutions

Cybersecurity knowledge

Security best practices

Business analysis

Sales cycle understanding

Communication skills

Job description

ThreatLocker Inc. in Orlando, FL seeks a Solutions Engineer to partner with customers through the product lifecycle, delivering technical expertise from pre-sale through post-sale support. You will communicate complex security concepts, document requirements, and collaborate with sales and engineering to demonstrate solutions at conferences and webinars.

In-office role based in Orlando, with travel as needed and a focus on maintaining high customer satisfaction.