Solutions Engineer - Cloud & Security for MSPs

RedHelm; Atlanta (GA); On-site; USD 105,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) program

Paid time off

Floating holidays

Paid holidays

Job summary

RedHelm is seeking a Solutions Engineer to design and position technical IT and security solutions within the sales cycle. You will partner with Account Executives to scope, architect, and present Microsoft Azure, Microsoft 365, and security services to customers, driving business value and successful outcomes.

The role emphasizes consultative engagement, cross-functional collaboration, and maintaining strong customer relationships while guiding complex technology decisions.

Qualifications

• 3+ years designing, deploying, and/or supporting IT infrastructure and/or IT security environments.
• 2+ years in a pre-sales engineering or solutions engineering role within managed IT services, infrastructure, or cybersecurity.
• 2+ years supporting customer account management or customer-facing technical engagements.
• Experience partnering with sales teams to support technical solution development and customer presentations.
• Experience with Microsoft Azure Public Cloud (required), Microsoft 365, and related platforms.

Responsibilities

• Partner with Account Executives to support new logo acquisition and existing account growth through technical solution consulting.
• Lead technical scoping sessions and develop solution architectures for Azure, 365, networking, and managed security services.
• Present technical recommendations and demonstrations to executive and technical audiences.
• Identify opportunities for technology refresh, optimization, and expansion within existing environments.
• Act as a trusted technical advisor to customers and build strong professional relationships.
• Translate technical concepts into clear, business-focused recommendations for stakeholders.

Skills

Consultative communication

Solution architecture

Technical discovery

Customer relationship management

Proposal development

Pre-sales engineering

Education

Bachelor’s degree in Information Technology, Cybersecurity, Engineering, or a related field

Tools

Azure

Microsoft 365

Public Cloud

Networking

Server architecture

Endpoint security

Job description

RedHelm is seeking a Solutions Engineer to design and position technical IT and security solutions within the sales cycle. You will partner with Account Executives to scope, architect, and present Microsoft Azure, Microsoft 365, and security services to customers, driving business value and successful outcomes.

The role emphasizes consultative engagement, cross-functional collaboration, and maintaining strong customer relationships while guiding complex technology decisions.