Solutions Engineer (Central)

Cyberhaven; Cleveland (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Cyberhaven in Cleveland is looking for a Mid-Market Solutions Engineer to support our sales teams through the pre-sales process, particularly for accounts with fewer than 2,500 employees. This position demands a mix of technical skills and excellent communication to deliver impactful product demonstrations and build relationships with partners.

The ideal candidate has 2-3 years in a similar role, experience with data protection technologies, and a talent for multitasking under pressure. Join Cyberhaven and be part of transforming data security with innovative AI solutions.

Qualifications

• 2‑3 years of experience as a Sales Engineer or similar role in enterprise cybersecurity.
• Experience deploying endpoint agents on Windows and Mac platforms.
• Strong multitasking and prioritization skills under pressure.

Responsibilities

• Support Mid-market and SMB sales teams in a pre-sales capacity.
• Create and deliver compelling product demonstrations.
• Guide technical evaluations and manage the process.

Skills

Sales presence

Communication skills

Problem-solving

Technical evaluations

Tools

Endpoint agents

Data protection technologies (DLP, IRM, DSPM, CASB)

Job description

About The Role

As a Mid‑Market Solutions Engineer at Cyberhaven, you will play a vital role in supporting our Mid‑market and SMB sales teams. You’ll be responsible for assisting with opportunities throughout the pre‑sales process—from initial qualification through production hand‑off—primarily focusing on accounts with fewer than 2,500 employees. This position requires a blend of technical acumen and strong communication skills to deliver compelling product messaging and demonstrations. You’ll guide technical product evaluations, build and maintain key partner relationships, enable and support channel partners, and collaborate closely with Product Management and Engineering. Your contributions and field insights will help drive continuous product improvement and foster success in a channel‑driven sales model.

What You’ll Do

• Support the Mid‑market and SMB sales teams with opportunities in a pre‑sales capacity from qualification through production hand‑off. Generally, these are accounts with fewer than 2,500 employees.
• Learn, create, and deliver compelling messaging and demonstrations of products and solutions that differentiate from competitors or legacy solutions.
• Guide technical evaluations via POC ownership, and manage the evaluation process to a successful conclusion.
• Maintain key partner technical relationships and effectively enable and demonstrate channel partners to excel in a channel‑driven sales model.
• Collaborate with Product Management and Engineering teams on new feature releases and provide feedback on current feature capabilities based on field experience/input.

Who You Are

• 2‑3 years of experience as a Sales Engineer or in a similar role, specializing in complex pre‑sales activities within an enterprise cybersecurity environment.
• 2‑3 years of experience deploying endpoint agents on Windows and Mac platforms.
• Prior experience with data protection technologies (DLP, IRM, DSPM, CASB).
• Strong sales presence and excellent communication skills. Demonstrated ability to multitask and prioritize effectively under pressure.
• Skilled in problem‑solving, both independently and as part of a team.
• Open to travel.

Joining Cyberhaven

Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we’ve reimagined protection with AI‑enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry‑defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.