Solutions Engineer

Bolster; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Flexible time off + holidays

Equity + 401(k)

Job summary

Bolster is seeking a Solutions Engineer to join our remote US team. You will partner with Account Executives to win customers by delivering technical discovery, compelling demos, and proof-of-value engagements that translate capabilities into business outcomes.

In this role, you’ll explain deployment requirements, APIs, data flows, and security considerations while collaborating with Product and Engineering to address customer needs and feedback. Prior SaaS/cybersecurity experience is preferred.

Qualifications

• 5+ years in a customer-facing technical role (Solutions/Sales/Security engineering).
• Experience with SaaS/cybersecurity in enterprise environments.
• Knowledge of digital risk protection, phishing, or threat intel.
• Ability to translate tech into business value.
• Strong written and verbal communication; collaborative.

Responsibilities

• Partner with Account Executives as the primary technical resource through the sales process.
• Conduct technical discovery to understand environments, security challenges, and integration needs.
• Deliver product demos, technical presentations, and workshops tailored to use cases.
• Plan proof-of-value engagements with defined scope and success criteria.
• Explain deployment requirements, APIs, data flows, and authentication considerations.
• Collaborate with Product/Engineering and ensure smooth handoff to implementation.

Skills

Solutions engineering

Sales engineering

Security engineering

Cybersecurity concepts

Technical demonstrations

Job description

Key Responsibilities

Partner with Account Executives as the primary technical resource throughout the sales process, from discovery through technical validation and close. Conduct technical discovery to understand customer environments, security challenges, workflows, integration requirements, and success criteria. Translate customer requirements into solutions using Bolster’s platform and capabilities. Deliver engaging product demonstrations, technical presentations, and workshops tailored to customer use cases and priorities. Plan and execute proof-of-value engagements, including defining scope and success criteria, configuring the solution, troubleshooting technical issues, and presenting results. Help customers understand deployment requirements, APIs, integrations, data flows, authentication, and other technical considerations. Address technical questions and objections throughout the evaluation process and clearly communicate Bolster’s capabilities and differentiators. Partner with Customer Success to support a smooth handoff from pre-sales evaluation to implementation and adoption. Collaborate with Product and Engineering to communicate customer feedback, product requirements, and technical challenges identified during sales engagements. Develop and maintain reusable technical resources, including demo environments, integration examples, technical documentation, and enablement materials. Stay current on cybersecurity trends, competitive solutions, and evolving customer requirements related to digital risk and online fraud. Perform other duties and responsibilities as assigned by management.

Required Qualifications

5+ years of experience in Solutions Engineering, Sales Engineering, Security Engineering, or a related customer-facing technical role. Experience supporting SaaS, cybersecurity, or other technical solutions in enterprise customer environments. Working knowledge of cybersecurity concepts and technologies, preferably including digital risk protection, phishing, brand impersonation, threat intelligence, external attack surface management, or related disciplines. Strong technical aptitude with the ability to quickly learn products, APIs, integrations, and customer environments. Experience delivering product demonstrations and conducting technical evaluations or proof-of-value engagements. Ability to translate technical capabilities into customer outcomes and business value. Strong written and verbal communication skills with the ability to engage both technical and business audiences. Ability to troubleshoot technical issues and work collaboratively with internal teams to identify solutions. Strong organizational skills and the ability to manage multiple customer evaluations and priorities in a fast-paced environment. Collaborative approach and experience working with Sales, Product, Engineering, and Customer Success teams.

Why Join Bolster?

Bolster is redefining fraud and brand protection. Our AI-driven SaaS platform detects and takes down phishing and scam sites in real time, protecting the world’s top brands and millions of consumers. Our culture values collaboration, curiosity, and ownership — every team member has a voice and an impact. We believe in building elegant, scalable solutions while maintaining a spirit of experimentation and fun. Learn more about our cultural values: bolster.ai/about-us

Location: Remote (U.S. only) Work Authorization: Candidates must be authorized to work in the United States. We are not able to sponsor visas or provide employment-based immigration support for this position now or in the future.

What we offer:

• Excellent medical, dental, and vision insurance
• Flexible time off + paid holidays.
• Equity + 401(k) plan

Equal Opportunity Employer Bolster is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.